Pizza Hut

"I was 100% satisfied with my experience at Pizza Hut! (150 1st St W,) The crust was crispy on the edges & fluffy on the inside. The sauce, cheese, & topping ratio was excellent. Would definitely order from this location again. 10/10 recommend."

"I love Pizza Hut but this particular facility will not get any money from me. First on 10/20/23 I pre ordered online because the store opened at 10am for my order to be ready at 10:10-10:15am. Nobody got to the store til 10am so there was no way possible my order would be cooked properly and correctly in 10-15mins. Now i know sometimes the opening and closing times online may be incorrect so i just cancelled my order and went somewhere else. So today comes 10/20/23 and I’m not feeling well so i order delivery through the app. The order comes and the drink is wrong so i call the store and spoke to someone i guess the manager never announced who she was. I tell her what’s wrong and she tells me she can give me a credit even though i paid cash. And I’m like no i do not wish to have a credit for something that could’ve been prevented and she says well to get a refund of what the total was and not what was handed to the driver. So i tell her I’m on my way to the store. At this point i don’t want any of my order so i bring everything back to the store. Once i arrive the manager proceeds to tell me she’s going to only give me the total and not what i handed the driver. I tell her no if i was to pay with a card i would be refunded everything so she can call her driver and ask for herself what i handed him and confirm i didn’t receive change. She talks over me and doesn’t really want to listen. So i tell her all of this could’ve been avoided. If you know something is wrong with the site and we order something you don’t carry then someone should’ve called and said something so that i can choose something else or just get the part of my order that they can provide. Then i tell her about the day before and she tells me oh we are open at 10am. I then tell her well that’s funny this is the second time in two days where this store terrible customer service because i was here yesterday a little bit before 10am and nobody was here until 10am on the dot. And the fact that i could place an order to be ready by 10:10-10:15 is crazy being nobody was here."

"Received the wrong order on a delivery. Attempted to contact the store repeatedly but was always transferred to an off-site location where they could not help the next day I caught a flight to Dallas and whenever I came back to the city I had to actually go into the store because they would not answer the phone. Once I was there I was told that because I didn't have the pizza with me that there was nothing they could do. Absolutely garbage they do not answer the phone at all. It was funny too cuz whenever I arrived at the location I attempted to call them before going into the store because I didn't want to have an argument or confrontation. There were three employees outside smoking! The whole time I was trying to call but they were too busy to answer the phone. When it boils down to this is the GM is responsible for training these people he needs to be replaced from what I hear his name is Timothy and read the reviews about this monster. Deplorable the owner of this store made a bad decision going with this guy. Read your reviews on her this guy drives away all of your business it is 5 in the afternoon on a weekday and the store should have a lot of business as it is a dine-in if you go to the Pizza Hut in Porter Texas it is packed if you go to the Pizza Hut in spring is packed your location stands empty nobody in the parking lot except for these poorly-trained horrible customer service Representatives. By the way the bathroom was absolutely disgusting."

"Great dine in experience! The cashier was great and offered us a deal, the waitress was nice, the AC was on, and the custom large pizza delicious."

"This has to be my favorite location thus far. I would have given them 5 stars but my order was wrong this time and this is the third time I went to the drive thru to pick up my order and it's a car literally sitting at the window the entire time while their order is being made. I had to call inside to ask them to move the car out of the line so the rest of us could move up!! This is a big inconvenience and I hope someone can fix this issue asap. Other than that good location!!"