Pizza Hut

"I don’t write reviews often, I’ve been to this location multiple times and often have somewhat of the same experience. Look at the 8-count boneless wings I received… I mean come on what the heck…"

"Edit 9.11.2023 I've submitted more customer feedback survey's on this specific Pizza Hut than i can count yet have received ZERO responses from their executive/management team which is unacceptable! Someone please tell me how it's possible that Pizza Hut can raise its menu prices to almost double yet the quality of their food and service has gone down! When you raise the prices requiring us to pay $30 for a pizza the least you can do is get it right, delivered on time, fresh, and presentable which isn't the case. The food often arrives late (if at all), cold, and looking like something out of a Purge movie. It's unacceptable. Edit 9.9.23 Pizza Hut location: 950 S Carrier Parkway, Arlington, TX 75051 You’d think the carrier parkway franchise owner would get the hint and change his process to retain his paying customers but they haven’t. This Pizza Hut has got to be the worst location / experience we’ve ever had a with some consistency. They use Door Dash delivery even when you order directly from their Pizza Hut website which sucks because last night not only did my order arrive 1.5hours late, when the driver finally arrived after being “lost” he arrived with his girl friend in the front seat both were arguing with each other and he was wearing house shoes and sweat pants. Totally unacceptable. When you call Pizza Hut to complain they just pass the responsibility saying they have no control over door dash. All of this in addition to the hike in cost of food and the fact that door dash raises the prices further to cover their own delivery fee. You’d think with all the price hikes they’d work extra hard to get it right which isn’t the case. Also, this Pizza Hut location makes slop out of your food order. If you think you’re ordering food that looks like the commercial you’d better choose another location! . The ONLY thing consistent about the S Carrier Pkwy Pizza hut is that they will screw up your order and it doesn't help speaking with mgmt because this is a franchise location owned by some guy who apparently doesn't care about his customers and he certainly doesn't mind making the brand look bad in the process. Time and again I try my luck hoping it will be different than before but it never is. Everything from paying the extra 1.00 for Pan crust, which is absurd btw, to stale products to having the delivery driver wait in your driveway for 10m while he listened to music with his car full of friends. It's crazy! You're probably thinking, why didn't I go to a different location and trust me I've asked the same question and no answers. Because some genius thought it would cool to limit consumers to the closest location as opposed to giving me the autonomy to select my own location."