Russell Property Management

"Nikki helped us with a rental while house hunting. We wanted to wait till we found the perfect home for us. She found us a pet friendly home with an affordable cost and pet friendly. Best part is being able to stop the lease if we buy through the Russell Group. It make it easier to house hunt, without the pressure of a lease. We will not rent from anyone else! HIGHLY RECOMMEND!"

"Pretty awful management company. I can say that about a lot of places for many different reasons, but at least all of those places pick up your calls, are friendly, and don't threaten to bring legal action against you while you're asking to sign a lease with them. I applied for a house they had listed for rent in West Lafayette. Best part about them was the application was free. Did not hear back for a week, so I called them. They picked up and told me they gave the house to someone else instead, but offered two others. I told them I would get back with them later that day. I proceeded to call twice that day and they picked up and hung up immediately, not giving me a chance to leave a voicemail. Called again the next day and hung up, but was able to get a voicemail in. Had a friend call them and they picked up for them, told them they thought I was trying to break the law and were going to sue me for $70,000-$90,000 if I proceeded to lie. Lady on the phone doesn't seem super stable... would stay away. Seems like it is her life's work to be out to get people, even if it's not necessary like my case. And this seems true based on other reviews I have read. Unfortunately, seems like we are still stuck with BK, etc. I wish smaller management companies had their stuff together so that people would have a more positive experience."

"My wife and I signed a 2-year lease with them to rent a home and they were so easy to work with. Jim and Nikki were always highly responsive to all our maintenance requests, very professional, and gave us a stunning home to rent. Also, when we ended up needing to move out of town before our lease was up, they were *really* accommodating. They made us feel like it was no big deal, and promptly found another tenant to take over the lease. Couldn’t recommend them highly enough."

"I am extremely happy with my duplex I rented from Russell Property Management. Nicki went over and above to get me into my place and she was flexible with me regarding a certain criteria I did not meet. She worked with me because I was able to demonstrate that I was actively taking steps to help myself, my debts, and future endeavors. I was seriously ready to give up on finding a place and she gave me hope again. I'm forever thankful and greatful. Installed new flooring and gave the place new paint, as well a ceiling fan in bedroom and storm door on the front are just a few updates I have done to show my appreciation. Definitely a win / win for both tenant and property owner!!"

"When we moved to West Lafayette, we bought an old house that needed complete renovation. Cathy at Russell Company worked very hard and helped us find the house in a tough "seller's" market. During the renovation process that lasted several months, Nikki and Russell Property Management took care of us and found us a nice rental. We had no problems at all working with the Russell Company and Russell Property Management. I highly recommend them!"