Mid America Clinical Labs Med Check - PSC

"Been going here 10+ years...nurses are really good at blood draws!"

"Walk in appointment, was called back within 5 minutes. Kyra was super friendly and knowledgeable! Highly recommend this location."

"Sometimes the wait can be long, but they can also be short-staffed for how many people are wanting to get in. I have watched people who are waiting be incredibly rude, self-important, and even downright threatening to the staff due to wait times, and the staff have always handled it with grace and kept calm. I give them big credit for that. I did have a vein blown out pretty badly by one blood drawer, but I honestly think the stress of the mob in the waiting room was causing him to feel rushed. Advice to anyone going to this lab: They are doing their best. Calm down. Make sure you have carved out time to wait patiently. Bring a book. And, be nice to the people just trying to do their job."

"This was one of the worst medical experiences I have ever had. The nursing staff that I encountered was cold, disrespectful and not kind. I was there to get blood work done for my 3 year old daughter! We were there right when the doors opened and had about a 25 min wait which turned into an hour long experience. My daughter has clearly not had blood work done before seeing that she is only 3! The nurse did not welcome us with any kind words or a sense of safety as I myself was a little anxious on behalf of my daughter. During the actual blood draw and time in the lab the nurse did no speak a single word to my daughter. She seems annoyed and angry that she had to “put up” with a crying 3 yr old. My daughter was clearly unhappy which most small children would be but there was no support or kindness spoken to me or my daughter from our nurse. The only thing she said say were snarky remarks about my daughters response. I would not EVER recommend this place to any one i know, I also will inform many of my friends in the medical industry about my experience and not to referral their patients to this location."

"LONG WAITS ALWAYS! "I COULDN'T CARE LESS" ATTITUDE FRONT STAFF! AVOID THIS PLACE! I needed a simple lab test today 2/18/19. I was in some pain. This location (MACL, 11911 North Meridian Street, Carmel, IN 46032) is chronically slow / understaffed. If you can, go to a different location, like MACL St. Vincents), please do that. AVOID THIS LOCATION! I arrived just before lunchtime, and signed in. Long list of people ahead of me, and all their names are clearly present and viewable (Privacy concerns). No one is at the desk. No one is being called up. Even the guy delivering lunch could not summon a single soul there to sign for the food. 35-40 minutes go by, I sit there with the others, slowly fuming at the lack of staff and poor service. I finally get called up to verify my insurance info and lab order. I explained my frustration, and the "Smiling" receptionist said "Oh well, we had a busy day". No concern for the patient. Same exact scenario last time I was here as well. Long wait times, unapologetic staffers. Expect to get treated like cattle. Then get your bill and pay it. In all honesty, the person behind who actually does the test is professional and does the work well, but the attitude from the from the front and the vibe from the organization is awful"