Starbucks

"The parking lot is one of the dumbest things I've ever seen! The drive-thru is close to the entrance and when there are like 3 cars waiting to order no one can get into the parking lot to park, and if there are more than 3 cars backed up wanting to order then they are hanging out in the street! If they would have faced the parking places at a different angle, then you would be able to pull in and park from the other entrance, but you can't because of the way they are angled. Also, it's the only coffee shop like it in the area, so they are always very busy. They have long wait times when they are busy. It isn't out of the ordinary to have to wait 30+ minutes, and they always run out of amond milk! You would think that such a large corporation could afford to build a bigger parking lot and store and hire an architect to design the drive-thru and parking! If there were another coffee shop with almond milk or some kind of dairy alternative, I would never go back there!"

"it's nice to see that these are young kids but they lack maturity. the order has already been made, but they never called. while they called others for their order. not good"

"This Starbucks is a good location, but there is extremely limited parking, and they must expand. Store is not able to handle normal business during their peak times….and traffic blocks 16th street traffic. I waited nearly 15 minutes for a simple brewed coffee because all the mobile orders that came in ahead of mine; ended up getting a refund and walking out because the cashier told me I had to wait. Staff was behind by almost 30 orders. This location needs a complete overhaul…start with parking and drive thru line then expand the kitchen/equipment to meet the growing demand."

"They gripe about no one tipping. Well, my name is on the cup, yet y'all just plop it down on the counter in front of me and say, your mobile order is here. If you can't add the persons name in front of, or at the end of the sentence, why would you expect a tip. I'm there in front of you, yet you don't think enough of me to say, 'here's your drink Crazy, have a good afternoon'. It's not that hard, especially when it isn't busy. Ever since covid, personal interaction went by the wayside, even in small town Bedford, Indiana..."

"The workers at this Starbucks were so nice and polite. My beverage was perfect. It was really early in the morning but the workers all seemed happy to be there. The restroom was really clean and smelled good and the waiting area was clean. The displays were well kept and everything looked clean. Great job to everyone at this location! Thanks for the great service!"