Red Lobster

"The app reservation feature is not honored here on weekends. I suspected that it would be busy so I made reservation 4 hours in advance for party of 1. When arrived I checked in 5 min early but was not told how long the expected wait time was. After 15 min wait, I started counting that 24 people arrived and was seated after I got there. After being there 35 mins I asked what was going on. At that point I was told that the app reservation meant nothing or weekends. I was asked if I had checked in by the same person that I did check in with when I arrived. It seems that they did not "check" me in on their computer. During this time waiting I was never offered a bar seating. Wait staff and kitchen seemed to be handling the overwhelming work load fairly well, but did not receive my food until I was there almost 95 min. The food was hot when it arrived so this tells me kitchen and wait staff were taking care of customers as quickly as possible. I have tried to understand my entire visit but after working in the services myself. I find ignoring a customer for 35 min while being right next to "checking station" as wait area emptied and refilled twice while I was there is hard to forgive especially an older patron, let alone being a party of 1."

"Ordered the Ultimate Feast with lobster, salmon, grilled shrimp, and shrimp scampi, fries, and a potato and split with the fam. It's good for max 2 people. Really like 1.5 so you might need to order another rice side or something. The salmon was the best part of the feast where everything else was lacking. The shrimp were scrawny and underseasoned. And a portion of the lobster was undercooked. Also the food wasn't freshly hot. The quality of the meal was. Value for money was not there. Service was great on the other hand. And the ambiance was nice. This location is ok just need to improve the cooking. And plate presentation. Given the restaurant is about food, I have to weight my review on the unsatisfying meal. Forgot to take pictures I was so sad about the meal."

"The food was good. The food was very slow coming out, but Makayla was great with customer service. We got unlimited shrimp. So good!!"

"I have never had seafood before, just something my family wasn't big on. However, I'm starting to try new foods to see what I like or don't. We went in around 2 pm, not too busy, which was great for me, being my first time at a seafood restaurant. We got the cheesey crab fries to start out with, those are so good! I had the mix and match steak and lobster tail, steak was great just the way I wanted, the lobster tail took me a couple bites to actually like it, I don't like it smothered in butter like my man suggested but I did prefer it alone or "mixed" in with a bite of my fully loaded baked potato which was good too. For the desert, I got the brownie overboard. That came out so warm it started to melt the ice cream and drizzle on top, which made it even better, so satisfying after all the new food I tried. The staff was great and very patient with us from start to finish. I definitely recommend this place!"