Jiffy Lube

"Kaitlyn was very welcoming and polite. Her customer service is great! Also my breaks were done in a timely manner & the issues I had were fixed. 10/10 recommend."

"I’m not so pleased , I normally go to jiffy lube for my oil changes . For 1 they added 30 miles until I needed my next oil change again. Not accurate. They messed up on the numbers normally it’s every 3,000 miles . 2nd off , I don’t think they put in the high oil like I asked. They just put in whatever oil that was the most convenient to them. My car hasn’t been running the best now. It just leads me to think they didn’t put in high mileage oil. Seemed like the guy didn’t know what he was talking about anyways. I mean do they just hire anybody from the streets? Do these people get trained properly??? They just put in whatever oil they want to make it a lot easier for them. However they vacuumed the car out , cleaned off the windows and etc…I will give a 1 star for that. I always have that done though which is fine it’s almost like it comes with it. But what they did do which I didn’t like is they did whatever they wanted to the vehicle without my knowledge . Didn’t give pricing before continuing, and just started adding up prices . I ended up paying 95.00 I’m used to paying no more than 60 for high mileage. THIS IS JUST FOR OIL CHANGE. I ended up showing my friends & family the receipt there like holy cow!!!! Right!!! This is crazy I don’t know if I can trust you guys again ."

"We brought in our used car in a state best described as woefully under-serviced. Kaitlyn was kind, professional and knowledgeable in her explanations, both initially and as the tech performed our service. The service was thorough and speedy, and we will definitely be recommending this location to everyone."

"We have obtained Jiffy Lube oil changes on both of our vehicles for over 20 years, and typically went to a location quite close to us. However, in the past year or so we have begun using the location at 10390 N. Michigan Rd as the service there has been significantly better, and for us it is worth a slightly longer drive. The staff is knowledgeable, polite, and we have been very happy with them. We will continue to use their services for the foreseeable future."

"I was referred to this Jiffy Lube and Scott, the General Manager, came out to assist. I explained my car seemed to be requiring more oil although it was not due for an oil change for a little over a month. He checked the oil and found there was a leak so he kindly added oil and stated repairing leaks is a service they provide by appointment. I was happy I stopped by and had a chance to talk with Scott because he was so helpful. I asked for his business card and hope to find time to get my car in for repair soon. Thank you, Scott, for your kind help."