Claire's

"It was not a good experience for me or the extremely traumatized very young baby Girl being forced to get her ears pierced. It was bad enough that if I were the manager I would of politely asked the parents to reconsider or to possibly return when she is older. My daughter and I left the store because it was hard to listen to her screams and not be able to stop it or help her."

"this place is horrible!!! they were so rude & impatient will never go back!!! It's a toy store, the employees know they have to deal with kids So if you're not ready for that, you better quit."

"Title: Disappointed with Service I recently visited Claire's store with the intention of getting my baby's ears pierced. However, I was extremely disappointed with the service I received. The staff at the store refused to perform the piercing, citing their policy or other reasons. I understand that there may be age restrictions or safety concerns, but I expected the staff to handle the situation more professionally and provide alternative solutions or explanations. Their lack of willingness to help left me feeling frustrated and let down. As a customer, I believe it's important for a store like Claire's to be accommodating and understanding, especially when it comes to services they offer. Unfortunately, my experience at this particular store fell short of my expectations. I would have given then a zero review but It wasn’t a one of the choices they had to pick. I hope that Claire's can improve their customer service and communication in the future, ensuring that customers are treated with respect and provided with appropriate solutions."

"All the reviews about how terrible this place is are so true. We came to get my baby cousins ears pierced and the manager was rude from the moment we walked into the place. We purchased earrings there bc they didn’t have the ones we wanted at Banter. We went to Banter after to pierce her ears only to find out that they don’t use outside earrings to pierce. So we went back to Claire’s to return the purchased earrings and the manager said they were non-refundable (which he didn’t mention while purchasing) and then threatened to call security. We were very polite towards him, he clearly is just very miserable. Save your time and please go visit the wonderful ladies at Banter. They are wonderful. Never again will we go back to Claire’s"

"Before you take your little girls to this store, be aware that there is a young man who works there who dresses as a girl. He has a full on stubble, a young man’s physique and wears skimpy girls clothing. He did not speak to us, actually no one did even though there were three of them and only two of us. Just be prepared for questions-My daughter asked me about him as soon as we walked out the door."