Bonner Body Shop 1520 Queen City Avenue, Tuscaloosa, AL 35401

"Did a great job in a timely manner. Worked well with the insurance company. Everyone I spoke to was very helpful."

"IF YOU ARE TOLD TO TAKE YOUR CAR HERE BY YOUR INSURANCE COMPANY, ESPECIALLY IF YOU HAVE A HIGH-END CAR DO NOT DO IT. My $85,000 car has been sitting there for weeks/months and we were told it would be ready December 1st, then we were told December 9th, then we were told January the 5th, then we got a call today saying oh no IT'S BEEN TOTALED... After all these weeks it's now been totaled. Great job. They have literally ruined every holiday because this is the only vehicle we drive. We drive this to cancer treatments (well we did but now we've had to borrow someone's car that have been begging us for the vehicle back). I don't know what we're going to do, this body shop or our insurance company which is Progressive, neither one of them care at all because it is not their problem. Now magically it gets totaled and we'll have to wait weeks to get a new car ordered when we could have done that 6 weeks ago. Do not take your vehicles here I am begging you, you will get the runaround and you will not get good service. I am livid. Happy Thanksgiving, Merry Christmas and Happy New Year for us!"

"By far the only place I trust to fix my vehicle! I’ve taken two cars here and each time has been a wonderful experience and they have worked with my insurance company on my behalf to resolve issues, which gave me great piece of mind. My vehicles were also fixed in a reasonable timeframe, which eased my fears about using rentals through my insurance. Will definitely recommend to others!"

"I recently turned my 2017 Nissan Maxima in to be repaired. After being told the dent was fixed, I found a dent still present. I was then told that the dent was not seen during the initial repair. The dent is on the same door that was repaired previously. How I professional could overlook a dent in the same door blows my mind. The manager said that they are in the business of charging to fix damaged cars and that they would need more money from my insurance company and an additional two weeks for a total of 4 weeks to fix one door."

"This was a seamless project through an insurance claim. Jonathan and his team were always professional, quick to reply to any (and all) of my questions. Car was ready ahead of schedule with frequent text updates on the progress. Would highly recommend this business. Work was exceptional."