Best Buy
6006 East Sam Houston Parkway North, Houston, TX 77049
Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
11:00 AM - 7:00 PM
Photos
Location & Phone number
6006 East Sam Houston Pkwy N, Houston, TX 77049, United States
About the Business
Best Buy is a leading electronics and home goods store located at 6006 East Sam Houston Parkway North in Houston, Texas. Our Home Experts are available to assist you with creating the perfect home theater, updating your Wi-Fi network, or designing your dream kitchen. Our store offers a variety of open-box items at discounted prices, all covered by our Return and Exchange Promise. Apply for a seasonal job at Best Buy and enjoy an amazing employee discount on the latest tech products. Visit us to get help from Microsoft experts, certified Apple device servicing, and Trade-In options for eligible items. Shop with us for all your electronic and home goods needs.
Reviews
"I went to the store to pickup a insignia retro mini refrigerator. Online it's says pay and pickup on an hour. When I saw the reviews I didn't trust it so I drove 25 minutes to the store. They went to the back and said they couldn't find it. Ask for the manager and they said the same thing. Folks were nice but no help. This was sad and a waste of customers time.. I ended going to another store 30 minutes away and received the item. Please update inventory to much online pickup services ASAP."
"Please don't buy from Best Buy. They have no compassion for circumstances that are out of one's control to give exceptions for defective products. Very cold hearted towards the elderly who need assistance."
"I have been trying to get in communication with someone that can help my case since September for a laptop I never received and yet they expect me to pay for. They have gave me no solutions besides telling me to contact law enforcement which makes no sense because what is the law enforcement going to do if nothing has been stolen since I have not received anything. They do not want to be held responsible and just have me going in circles and I always end up with the same answer. I’m to the point where I just decided to write bad reviews for every Best Buy hoping this will catch their attention and provide me a solution or some information. It is absurd they expect to pay over a thousand dollars and yet they refuse to even allow me to speak to someone higher than customer service. I have opened cases which they repeatedly stated they would update me through email and I have yet to receive an email. They have the correct email. I’ve checked my spam and it is not even there. They do not even care enough to update me - worst service I have received so this will be one of many bad reviews."
"The young lady who helped me was the best. Got a New Apple Watch for my wife’s birthday and she couldn’t have made the experience better for me. If I need another electronic I would go back and see here. Very very very very helpful."
"*Follow me on my Google account for more reviews. Clean, organized, & greeted at the front. I noticed I wasn't asked if I needed assistance with anything when I was browsing, but I was ONLY asked when one employee saw me taking pictures & asked me why I was taking pictures. I kindly told him I take pictures for Google reviews. Then he said he only asked because he thought I was an auditor. Kind of sad..."
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