Aaron's

"Very professional at the Springhill location. I love Tim. He's the greatest!!! Helps me out all the time."

"I have been leasing with this company since 2021. The customer service that I have been given is atrocious. Yes, I make late payments, but I do make my payments every month. And although I do appreciate them setting me up on payment arrangements, I can't stand how they talk to me. You don't always have to threaten to send out a truck to pick my stuff when I have already told you I will make a payment. I honestly prefer to have my account transferred to a different store."

"Great service no hassling week before payment is due. It has been a while since I have done business with Aaron's up until now love all the new upgrades"

"We bought a Samsung refrigerator and have had several problems with it. While we were still paying the contract, they had no problem fixing it. We paid the contract out and was still being charged. That was rectified. We were told that we were paying for a warranty through our account. The refrigerator is not cooling, again. The freezer is defrosting, again. Called and spoke with Tim who basically states that we don't have a warranty, and that we'd have to deal with the appliance company that fixed it while still under contract. He said that it may be under warranty but couldn't tell me what was repaired to begin with. Unfortunately, we have to wait until Monday. Unfortunately, we will lose all of our food in our freezer and refrigerator by then and will more than likely have to pay out of pocket for a refrigerator that we've barely had a year. We don't have cheap food. Tim states that they originally purchased a 2 year warranty that's now expired, but it's out of their hands since they have all of their money from us. Tim also states that they have over a thousand stores nationwide and they all operate the same. I guess that helps him sleep at night. Shop at Lowes like we will next time. And don't buy a Samsung side by side refrigerator. UPDATE!! Management reviewed our situation and gave us another refrigerator. I'm very happy with all that they did to make us right. It wasn't a quick fix but they didn't stop until the situation was fixed."

"We enjoyed our visit. With very informative and Quick Service, we were able to make our selection and coordinate our delivery of purchase within an hour. The manager is fantastic and more than willing to please his customers. We will be back in the future if considering making more purchases for our home."