Steak-Out Charbroiled Delivery

"Ordered delivery within prescribed time. Placed order and paid. Was given a call back saying they require a minimum to deliver despite being less than 10 minutes from the store and ordered from there delivery multiple times. Then once corrected was informed they were no longer delivering that evening even though they had plenty of time. Was told I could pick it up. If I wanted takeout I would have ordered takeout and if I wasn't given the run around there would be plenty of time to deliver. Seems as though they just didn't feel they wanted to do their jobs until the job is done. Cancelled order, very dissatisfied and disappointed."

"Just got home with food for my kids. I ordered a kids cheeseburger and a kids chicken sandwich. The cheeseburger was ordered medium well and it had blood coming out of the meat. The meat also still had the mushy raw meat look to it. I’m the type of guy that orders my burgers medium and my steaks medium rare and I was even grossed out by this. My wife and I had already ate supper and was hoping to have an easy Saturday night that didn’t involve cooking. We basically paid $14.34 for one kids chicken sandwich and still had to cook because the burger was not edible. On top of this the thermostat inside the restaurant read 82 degrees. That’s the reason for the bad atmosphere score also. The employee I dealt with was friendly and I dealt sorry for them having to work in that heat the entire day."

"I absolutely love the customer service here! The nighttime manager with the green hair is always so attentive and sweet , and the teenage boy manager is very polite , I highly recommend eating here to my friends and family! Even if something is wrong with my order they are very good with fixing it or giving me a in-store credit for my next delicious meal :)"

"November 3rd approximately between 5 p.m. and 7 p.m. my mother and I stopped and spent almost $43 on two large steak tip dinners. First of all there was only one woman in the store . There were five breast fillets on the Grill. I asked the lady if she needed to flip them before she took our order. In the distance I hear an employee say no I've got it. The gentleman walks up with a pack of Newport cigarettes in his hand. Goes in the office comes out (I'm assuming to set his cigarettes down on the desk). Doesn't even wash his hands. Puts on gloves and walked straight to the grill. We ordered them medium-rare. I specifically asked for them to be cooked properly. Both orders were cooked well done. This is extremely disappointing for me personally. have lived in Central Florida ( they do not have steak out) for the last seven years I just moved back to Limestone County. Steak-Out was one of the highlights for me moving back!! I've always loved their steak tips. I will never go to steak out in Limestone County again worst experience ever!"