Domino's Pizza

"Picked up Domino’s during my Lunch break. The food was ready faster than the app indicated how long it would take. The duo they had on shift (2/7) was working hard and they deserve extra stars."

"I frequently order pizzas online, so I can't speak for how long it takes without online ordering... but when I order from this location they have it done at reasonable times and the pizzas are always delicious! When I work a night shift and see that Domino's is still open, it's something great to look forward to. They didn't have a 2-liter I ordered and were okay with looking at everything they had, relaying it to me patiently, so I could pick something else. I don't know the dude's name, but he was very professional and I appreciate that."

"Main complaint is about wait time. I understand if staff is short, however, if a delivery is taking longer than originally anticipated, call the customer and inform them and/or offer them to pick up instead. I ordered via the app, and it had a delivery time of approx 100min (1hr 40min). It took 2.5hrs for cheese bread and a pizza with 2 additional sauces. The delivery driver was very nice and apologetic (and I got extra sauces). The food was fine."

"Placed an order online. Took an hour and a half for them to deliver it. I ordered two pastas and some pizzas. One of the pastas was completely wrong. An entirely different pasta from what I ordered. I ordered a chicken Alfredo pasta and I got some kind of marinara pasta. I called the store and was told that they were busy and I would have to wait an additional two hours for them to deliver the correct pasta because, "other people were waiting on their food too." They gave me a credit for the pasta. Still didn't fix the fact that I had waited over an hour for my dinner to not get my dinner and then have to go find something else to eat."

"I often order from Domino's in the Tennessee valley- Fayetteville, Huntsville, Pulaski, and when I travel for work, so I'm fairly familiar with the menu and ordering. I was in Athens the other night and thought I might pick up pizza on the way home so I decided to order my usual via smart phone. Imagine my surprise to find out that my usual order was $1.50 more a pizza using their 2 topping medium $6.99 pizza coupon at this location. I tried over and over again to get it to apply the coupon properly. Finally I just called to place my order thus negating my free pizza points. I was tired and hungry. The lady I spoke with informed me that my additional cost was due to either "premium meat" or change from basic pizza sauce to "premium sauce". There is some fine print I'm sure somewhere that I couldn't find on my phone for this additional charge, but it was not advertised obviously on the website to distinguish "premium" verses normal toppings or sauce. I guess you'll find out when you check out. I've NEVER been charged extra for chicken or garlic Parmesan sauce and have never known Domino's to have anything "premium". Being exhausted I just ordered. I had the pizza on my lap while we drove home and when I got home noticed that the boxes left obvious grease in lines on my jeans where it leaked from the box. It was 10pm and as I had not eaten anything all day was ravenous and blew off the issue. Sat down to eat my dinner and imagine my surprise to find out one pizza had NO sauce and the other had so very little I couldn't even taste the sauce but was able to possibly make it out in spots when I took apart my pizza. I order pizza from Domino's specifically because I like THIS sauce. The cheese was obviously stuck to the crust and the pizza was incredibly dry. To think I was potentially charged EXTRA for something I didn't even get, something Domino's other locations in the area don't charge extra for..... yeah, never again. I can say that the toppings were plenty (mind boggling considering the lack of sauce, though they didn't skimp on the grease) and the staff I spoke with was very friendly and nice. Had I actually had sauce instead of grease....it might have been a good pizza for the price. Maybe that's why they offered to sell me some "dipping sauce"...... I would have taken these back, but I live almost a hour away. Just very disappointment. 3 stars for topping and customer service. Minus 2 stars for the grease staining my jeans through the boxes and lack of sauce."