Harbor Freight Tools

"I love Harbor Freight, when I need some some specialty mechanic tool for working on my old truck they're my go to. Sure some stuff isn't the best money can buy but I'm a shade tree mechanic and there's no reason for me go spend top dollar for a tool I'm going to use once a year or less, and other tools I use a little more often but not everyday, good example, I bought a reciprocating saw from them 15 years ago for 19 bucks and it still works like brand new"

"Ordered gift card 12/23/23 and never emailed to me. Reordered 12/23/23 and also never received. Called csr and was to be taken care of before Christmas and was never taken care of. Forget customers we are ok without them. LOL"

"I had an outstanding experience at Harbor Freight Tools in Pelham, Alabama, and I can't say enough about the helpfulness of the staff. From the moment I walked in, their team was ready and eager to assist. They went above and beyond to answer my questions and guide me to the right tools for my needs. The exceptional service I received made my visit not only productive but also enjoyable. It's truly a testament to the commitment of the staff to provide a positive shopping experience. If you're looking for a wide range of tools and equipment with a team of helpful professionals to assist you, Harbor Freight Tools in Pelham is the place to go. Five stars well-deserved!"

"Great selection of products and friendly staff. Staff members who worked registers and answered my questions were very helpful. A little more familiarity with stock would benefit future customer interaction. Online inventory at one location showed an item very much in stock. When I could not locate said item on the floor I asked my cashier who went above and beyond to locate them. He was unable to find them in the stockroom yet assured me other shipments would arrive soon. The item still populated in stock on the website for a week after. I was in store a week after that and asked, the manager informed me they had been there the entire time. Otherwise very enjoyable retail experience."

"Amazing customer service by the store manager Bethany. I had an issue that she took care of in a way that was far beyond what I could have expected. Almost speechless, you don't find service like that anymore. For it to come from a budget friendly hardware store is awesome. Joseph was very friendly checking me out and speaks a bit of Spanish as well to help all customers. Charity was friendly even when I interrupted her on break."