David Yurman
2801 West Big Beaver Road, Troy, MI 48084
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Photos
Location & Phone number
2801 W Big Beaver Rd Suite #114, Troy, MI 48084, United States
About the Business
David Yurman is a renowned jewelry store located at 2801 West Big Beaver Road in Troy, Michigan, United States. Known for our iconic Cable motif, clean lines, and hand-finished details, we offer a new collection featuring bold geometry and beveled edges. Our designs arrive presentation-ready in our signature packaging, showcasing bespoke artistry and craftsmanship. Visit us to explore our array of services and shop exclusive designs before anyone else. Experience the artistry of the Yurman Family Crystalline Pass at the American Museum of Natural History and discover the perfect piece for the moment of a lifetime.
Reviews
"Always an excellent experience at this location. Alex is our favorite and provides excellent assistance each time."
"Ethan exchanged my oversized ring and fit me fit a new ring, offering free overnight shipping all within 5 minutes. Fantastic store."
"I love everything about my experience with David Yurman in Somerset Mall! I had been eyeing a ring for quite sometime online and I finally called to see if they had it in stock. I spoke with Alex and they did not have it in my size but she had it brought in for me to see it. Initially she said it would be a week, but it came only a few days later. When I tried it on I knew it would most likely be too big and it was the smallest size they had in the company, but I still chose to purchase it because they said they could size it for free for me. They gave me a month-estimated wait to receive it back and it actually only took about 10 days. They definitely exceeded my expectations. I encountered a couple of other staff members during my visits and they were all so very nice. And I am overjoyed with my new piece!"
"I’ve Been a customer here for over 5 years. Purchased a titanium necklace to carry my grandfathers dog tag. The chain broke and I took it in for repair. Cynthia, the manager at this location was going to charge me to repair a titanium necklace. David Yurman has some very unique pieces of jewelry that I enjoy and today I lost all faith in this company and their customer service. David Yurman had a customer for life and they just lost it today over $85."
"I own several pieces of jewelry from David Yurman . Loved it!! Have had pieces repaired from time to time without hassle or charge, until yesterday. Took a bracelet in, to have a pearl reset that fell out. Simple job really but when you buy fine jewelry from a jeweler, one expects that jeweler to stand by their product and provide free repairs when/if that piece falls apart. I was told there would be an $85 charge. To glue on a pearl? And it would take 4 weeks. Uuummmmm , No!!! So I took the bracelet from the employee, said a few of explicatives and exited that store. My point; why shop at a David Yurman store if you cannot get great customer service? If a vendor cannot stand by their product, I cannot be bothered with that vendor. So no more DY!!!"
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