Lovell Square

"I lived here for 2 years. The location is great for quick access to downtown and a couple parks. My maintenance requests were handled promptly and I had no big issues with management. The staff is rather new so I’m hopeful they can keep the building a bit cleaner than the past staff. Washer and dryer in unit is nice and I never had any packages stolen or anything like that. Also, gated parking with some covered spots is a perk."

"So I’ve rented in different cities and have even been a landlord myself and this is hands down the most disappointing and expensive place I’ve ever lived. The only pro is that it’s close to downtown. That’s it. Management was super nice and responsive... until we moved in. We have been submitting maintenance requests via email, phone, and their online portal since we moved in over a month ago and things still haven’t been fixed. The air conditioning in the entire building has gone out 3 times in a month on 90 degree days in the summer, our personal air conditioning in our unit has been broken for OVER A MONTH. There was a broken window in our unit upon move-in that is STILL BROKEN. The grounds are absolutely filthy, homeless people get into the basement, packages are stolen from the unsecured mail room, cars get broken into in the back lot since the security gate broke and hasn’t been fixed (which, by the way, they didn’t fix for days and so people were cramming into the front of the building and parking doubled up in the fire lane.) There’s been a gigantic pile of construction trash outside for over a month now. If you look at the good reviews for this place they’re all fake and paid for. I myself thought “most apartments have bad reviews, might as well give them the benefit of the doubt” but I was wrong and all of the terrible reviews about this place are absolutely true."

"Living here has been very disappointing for how much money we are paying. Lots of maintenance issues with the both the unit and the amenities (parking, courtyard, lobby, etc.). Will update my review as the year progresses. Update: After reading through the reviews, its apparent that there are 5 star comments left by accounts that are obviously fake based on their review history (jumping around different points around the world, referencing the wrong apartments, improbable number of reviews for renting apartments in a single year, etc.). This is not doing anything to improve my opinion of the management."

"Extremely poor management with poor or no communication; misspelled my name the whole time I lived there despite me correcting them; chewed me out for not sending in paperwork that I had already sent them; never responded to a maintenance request I sent about a leaking window during the polar vortex... I could go on. The parking lot is rarely plowed during the winter, and when it is, it's not done in a timely fashion. Things were stolen out of my basement storage as well. I decided to move out because I was paying way too much money to live somewhere that made my life more difficult."

"Below a 1 star rating. Avoid living here. They do not maintain the grounds or the building itself. The stairs and walkways are not always plowed in the winter. The inside of the building is filthy. Management is hard to get a hold of when needed and when you do they are not helpful; can also be rude at times. Maintenance is horrible and leave your door unlocked when they are done amongst other things. They are overpriced. They do not return your security deposit. Security deposit not returned. Please live anywhere else in Kalamazoo."