The Exchange Building

"My partner and I had a pleasant experience at The Exchange when we first moved in 2 years ago. The location is wonderful, residents are friendly, and the space is beautiful. Construction began in October 2023 just below residential floors, at which time the quality of our experience dropped considerably. The construction noise has made the space completely unlivable Monday - Friday. Communication with management has proven to be difficult during this time. We do not feel that the quality of our experience as residents has been prioritized during this project."

"Best apartment complex in Kalamazoo. Nice people in the building. You can not hear much from inside your unit. Angela, the property manager, was great. She's very responsive before, during and after your stay. Maintenance is prompt and urgent when you need them. The views are impressive all year round. You'll appreciate the ability to press down on the elevator, walk outside and choose from the many restaurants and shops available at your doorstep. The secured parking was also a plus."

"These are beautiful apartments in an amazing location in Kalamazoo. The management is also excellent!"

"I moved here in the end of 2020 and it was one of the best choices I’ve made. It is the best spot in Downtown Kalamazoo by far and can’t be beat. For starters, cannot beat the view. My unit faced north and with every sunrise and sunset it was breathtaking. Did I mention the view?! Second, if there were any maintenance requests or requirements, they were very quick. Third, this spot is right downtown. Walking distance to just about everything. Right on the mall and less than 15 min walking distance to 600 kitchen and bar - bing one of the furthest restaurants downtown from The Exchange. Angela made my move in and out way too easy, as well as making the 2 years I was there a breeze. I’ll definitely remember the time I had there and would recommend to anyone if they want the perfect spot downtown Kalamazoo."

"Well, where do I start?... I'd rented apartments before in Los Angeles, and one before in Kalamazoo, for context. I was progressing through my 2nd Year of Medical School at WMed, for additional context regarding time sensitivity to noise and unplanned disruptions. I'll cover the actual discrete experience in this review, but if anyone wants my feedback on the early months of the move, when the first tenants moved in, I can provide an extra fill-in write up as I was one of those original first tenants, and contrary to stories (I myself even heard), things were not bad, at all. But with all respect to other tenants, perspectives do differ on the period. Regarding the apartment itself, I've been here for over a year in the 11th floor, on the south side of the building. First thing I must say, the view is INCREDIBLE. The building is concrete, which works really well with the design, as can be seen on my video. Everything was brand new when I first arrived, and as of now (September 2020) I think there a few new units left with everything brand new. The dishwasher is great, the dual sink setup in the kitchen is the deepest of any sinks I've previously had in an apartment, which made it great for washing my pup when he first arrived. :) The gym on the 14th floor has really come to fruition and offers an array of machines to work on different areas of your body, but what I really like about it are the following: it connects to a lounge right outside leading to the hallway for showers. Massive tv for viewing, and then this area itself connects upstairs to the 15th floor rooftop terrace, which has BBQ for grilling, bar counters for making drinks, low sitting sofa and high-seating seats outdoors. Altogether, I really appreciate the country-club feeling that immediately immerses you once you step off the elevator. Not to mention, there are multiple rooftop terrace yoga classes offered every week! The exits are well-placed, if you want to go for a walk along either W Michigan, Rose St, or towards the Kalamazoo Mall. Admittedly, the parking structure has a small learning curve as it's a spiral, so if you're a reasonable driver (who drives carefully) you will be fine as there's marking, mirrors, and other guide marks to keep you within the line as you turn. Nothing too bad. But I also want to note that Tenants park on the 5th floor if you want to have secure parking, otherwise parking in the lower floors is allowed as foot traffic/cars have not returned due to ongoing public emergency. I didn't really have substantive complaints at the start, but now I fully can confirm, I love what The Exchange has become. Being able to take my dog for walks, and having the secure access for entry and exit, and also having the dedicated delivery room where every carrier associate is provided with a specific code to drop-off any item being delivered for a tenant. Being able to go to the gym at any time, or the rooftop terrace, is a great privilege. Focusing back on the apartment itself again, the bathroom is also pretty nice, while a little small, I really love the enclosed shower, especially the really well-made shower door. Another perk I really enjoyed is the dual sliding-door mechanism for the bedroom (I think it's absent in the Studio Unit FYI) The washer and drier are really advanced, which caught me by pleasant surprise. There is 24hr maintenance for any and all emergencies that may arise. We have direct access to management as well, and the service employees that come up are some of the most respectful people I've met, always pleasant. You do pay for internet and tv, not water and trash (though please confirm if the policy has not changed since then) which isn't bad. Yes pets (up to 25 lbs) really, it's great being on the elevator, always finding someone with a dog, making for (some short but) pleasant elevator convos. Overall, being familiar with LA (an area of high prices plentiful low quality units) The Exchange is wholly worth all that it offers."