Restaurant Depot

"Just a regular delivery time. Nice staff."

"I was a first time shopper at restaurant depot, but I came prepared with a list of things I needed. ABM Ann helped me with every question I had and helped me find my list, plus some! She was very friendly and very informative. I will definitely be back to this location because of her. Thank you again Ann!"

"Great place to shop at great deals friendly staff every worker was welcoming and very very kind. Will definitely be coming back here to shop"

"Today, on January 11th, 2024, around 12pm, my mom bought 4 cases of beef at RESTAURANT DEPOT in Ypsilanti. She opened the 1st case of beef when she is back at her restaurant, a strong and pungent smell came to her. She found out that the date of 12/26/23 is labeled on the case (picture is attached), but she is not sure it is the expiration date or the date of manufacture. Then she did not open the rest of the other 3 cases of beef. Therefore, she brought all of the 4 cases back to RESTAURANT DEPOT in order to return them, approximately at 4pm same day. However, the customer service only returned her the 3 unopened cases but refused to do the return for the opened one. The employees asked her to leave. My mom doesn’t speak English, she found me for help. Then I came to RESTAURANT DEPOT with her and find an assistant manager named ANN there. ANN treated us very unfriendly and still refused to do the return. She was calling that the case was opened. However, how would we know the beef is bad if we didn’t open? We want to do the return because of the quality issue, not due to that we change our minds. We have been a member of RESTAURANT DEPOT since 2012. Since this location of Ypsilanti opened, we shop here nearly twice a week for 4 of our family restaurants. Also many of our friends shop here too for their restaurants. Think of that how customers would feel if they treated with stinky meat at any restaurants. I also heard that sometimes my friend was surcharged from their shopping. From my point of view, I think this location of RESTAURANT DEPOT was the slowest one comparing to other locations. I hope the owner of this store can see this review and understand how their customers were treated by the manager and employees. I checked their return policy stating that “perishable items must be returned within 72 hours of purchase”. We spent around 4 hours to return with a quality issue, but they still refused to return. I feel we were discriminated against by our language and race. I called the police for help when we are forced to leave, but surprisingly, ANN asked the police with her abuse of power and told the police to give us a trespass notice that we can no longer be allowed to shop here in the following one year. I will seek for more legal help regarding this case."

"Best places for restaurant owners They have everything u need to run a business of serving food of any type of cusine..friendly staff .the price is affordable."