Rite Aid

"The male pharmacist I spoke with today was very professional and kind in getting my mom’s prescriptions transferred from CVS. He followed up with a phone call to let me know the medications are ready. You can’t get this service anywhere else."

"The pharmacist is extremely rude. This was my first time using this location, and it will most definitely be the last. I was highly disappointed by the service I received. The tech had no idea about what he was looking at when he took my prescription, and the pharmacist was very dismissive, unapproachable, and lazy. Hopefully she fixes her attitude."

"I cannot agree more with Ms. Kaitlin Duffy's review, and I would like to add the name of the pharmacist she could not get; his name is Sam, and he is a role model for a doctor of pharmacy. Along with Dr. Sherman's 40 years of experience as a doctor of pharmacy, Dalia, Sam, Molly, and Sarah do their best to ensure patients' health and well-being are going well. They always care about patients' health and make sure the medications go well. They always have a great smile with patients and make sure the medications are working well. They answer patients' questions and any over-the-counter medication questions. The pharmacy technicians are very friendly as well. Subratha, Nyree are role models for pharmacy technicians. Rite Aid needs to look for great pharmacists like the ones I mentioned above for the Dearborn Schaefer and Dearborn Michigan Avenue locations because “some” of the pharmacists there, The Dearborn Schaefer’s location’s “pharmacy manager" Amr Zandani, The Dearborn Michigan Avenue location staff pharmacist Ali, along with their regional pharmacy leader, Hassan Hammoud, are the worst. They violate the Pharmacy Code of Ethics, State, and Federal laws. They are ruining Rite Aid's reputation and getting it in trouble with Legal, State, and Federal agencies."

"Pharmacy staff would not take health insurance info from me due to a line, and made me buy prescriptions without my insurance info. I called the store the next day and spoke with a pharmacist. They took my insurance info and apologized. The next day I collected my refund from the store."

"I usually do not go to this rite aid location since I live 20 minutes away, but did because of a shortage of my medication and this location had it in stock. It’s been a nightmare trying to find it and my main rite aid and other locations were not willing to help me find it in stock. The pharmacist who I spoke to on the phone was extremely polite, friendly, courteous, and took the time to look in the system for me rather than hang up on me ( like I was encountering from other RA pharmacies). I don’t know his name off the top of my head but a young gentleman. He was the only one who had enough patience to take some time to help me out. What stands about this pharmacist is that he was patient and willing to talk to me where other pharmacist were not willing, and very rude to me because they were frustrated that hundreds of other people were calling them with my same exact inquiry since the medication has been on a nationwide back order. I could tell these other pharmacist just didn’t want to be “bothered” which sparked their rude service. I cannot express my appreciation enough to this pharmacy. Thank you so much for the professional, polite, and kind service to everyone, even to me people like me who is not one of your main frequent patients!"