McDonald's
31355 Joy Road, Westland, MI 48185
About the Business
McDonald's is a popular cafe, food, restaurant, and store located at 31355 Joy Road, Westland, Michigan, United States. Our Terms and Conditions have recently changed, so please take a moment to review them on our website. You can now conveniently order with the Mobile Order & Pay app on iOS or Android and pick it up at the store. We offer McDelivery through DoorDash, Uber Eats, Grubhub, or Postmates apps, as well as ordering directly through the McDonald's app. Our menu items vary by location, so be sure to check availability through our app. You can pay with Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, or Venmo. We also offer curbside pickup and have implemented video recording for service improvement and security purposes. Visit our website for job opportunities and find out about our safety measures in response to COVID-19. McDonald's has been serving quality food since 1954, so come visit us for your favorites like McCafé coffee and delicious burgers. Check our website or app for operating hours and offers, and enjoy a treat at McDonald's today!"
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Reviews
"Worst drive thru in the state. Had me pull forward and wait for a cheeseburger then after 20 minutes of waiting I went inside to learn they forgot they had me pull forward. Wasted my entire lunch break so now I don’t get to eat. The workers there are a special kind of stupid"
"Always sitting in line forever. Never gets the order correct. Food always tastes like it sat out for hours."
"Only reason I knock the service is because of the time it takes to get your food is longer and longer especially the drive drive-thru! They aren't hiring enough people plus they all seemed disorganized. Other issue? These stupid kiosks to order from! Noone wants that. What happened to customer service and saying hello can I help you?? That's gone. There's hardly anyone upfront to take an order or answer how long will my food take... it's unacceptable"
"Food is ok. I feel since they are always short staffed that things are just kinda thrown together. Fries are usually always cold. Not my Favorite place to eat by far."
"Ordered two breakfast sandwiches with bacon. The order was made wrong. They put on a sausage patty instead of bacon. Receipt said bacon, the receipt they put on the sandwiches said bacon. I was declined a refund and declined a new order by Uber eats. McDonald’s has done nothing about correcting their incompetence to read. I hardly even eat at these nasty so called restaurants. This situation has ensured me to never give them another chance. Customer lost for life!:)"
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