McDonald's

"I was there yesterday for a app order. The order never went through to them but was charged through my PayPal and taken out of my account. The manager on duty (I wish I could remember her name? I remember she said she was helping from a different location) she was the nicest person I have ever encountered! They were busy it was dinner time but she still was so kind and helpful. I never used the McDonald's app before, I don't know if I will use it in the future? (now am trying to get my money back from my order) that is not a McDonald's employee issue! That is a app issue. The employees there were all busy working hard while my daughter and I were there. The the manager not only was doing the same but was just great at her job! We will definitely be back just in the drive thru the old fashioned way... Lol. But really wish I would have asked what store she ran.. (managed at) she needs her own store!"

"Witnessed Illicit drug use while dining here in plain sight… an individual with questionable intentions came in with numerous bags and took up residence in a booth all while cutting up substances and breaking up marijuana. He proceeded to smoke it out in front of the establishment while leaving a disastrous mess in the lobby of cigarette tubes, a marijuana grinder, trash and luggage. The staff was near non existent up front to report this to. The facility was sub par, only two high chairs for the whole facility both were filthy. All but one kiosk was broken, was out of receipt paper as it usually is at all McDonald’s. my order was incomplete and I was given one packet of ketchup for 4 people ordering and waited in excess of 5-10 plus minutes to get more but gave up so I didn’t have to eat cold food. The staffing levels and availability of staff is dismal especially at a time when business was slower than I typically see. The gentleman who was cleaning outside of the facility was smoking a cigarette as well, that should have been my first indication of staying away. I will never set foot in or near this location… extremely unsafe and riddled with questionable individuals and drugs."

"Sat in line for God knows how long for my food not to be made right…..this is ridiculous. They don’t even answer the phone. If I was closer I’d come back and get my money because this is sad."

"Awful service. Incorrect orders. Employees don't know what soft drinks they have/offer. Never displayed my order total on the screen. Overcharged. Incorrect change. Its difficult to imagine a worse experience could be provided. I wish I could find something positive to note. I like to give good reviews but simply can't rate low enough here. Return visits are my fault. That will not happen again. There's a Penn Station, and a few dinners nearby I will make sure I start going to instead."

"This McDonalds is HORRIBLE! Very rude employees. I don't know what kind of nonsense this location is on, but they need to do better! Asked for a refund and the rude manager in TRAINING said accidents happen! What!? Ok a piece of the shell I can understand, but this is almost the whole damn shell!! The cook definitely saw that huge piece sitting in the raw egg before it cooked, then they had the nerve to pepper it! When asked to speak to a manager the one in TRAINING said no u can speak to me. What!? If someone requests a manager give them a manager! This trainee did not know how to handle the situation. Bit right into it and cut the roof of my mouth, a refund is the VERY LEAST u should have offered!"