Buffalo Wild Wings

"I came here with a large group of people. They seated us quickly, but after that.....that's where the good stops. First, they had a single server for our group of nearly 20 people. Naturally, the server was working her hardest, but couldn't keep up. After finally taking our orders, we waited. And waited. And waited. We watched tables of 4-6 come in, order, get food, and leave. Our server didn't come back for refills during this time either. We also watched as our food was placed under the lights and SAT THERE DYING for 20 minutes. Someone at our table finally went into the kitchen to ask about where our orders were and was told they were waiting for everything to be ready before the brought anything to the table. Are you kidding me? For that size of party, bring the food when it's ready. It's common sense. Otherwise, the only person that gets hot food is the last person who ordered. That's exactly what happened. Our food was cold. Sides were missing. Drinks were not refilled. As a diabetic, timing of food and insulin is critical. So, the fact that our food took over an HOUR to come out was absolutely frustrating and unacceptable. As a team, we go many places and we've never had this happen. Typically, servers will ask "are you okay with the food coming out as it's ready?" YES. YES WE ARE. Not here. Instead, the food died under the lights while tables of patrons got their food and we waited. On top of this, the bdubs rewards were not applied correctly, so we had to pay more for this food than what we anticipated and were offered NO solutions. We will never come back to this location. Period."

"Every time I get takeout something is missing from my order. They are good about correcting the issue and giving me the missing items. But it's every time. The food takes longer than quoted but that would be fine if it wasn't cold. So it makes me think they just let it sit and forget about you."

"Had issues with a couple orders awhile back but everything has been perfect since. Can't say that for howell location, apparently they can hardly manage even taking a Togo order."

"I’ve been going to this bdubs for over two years. It has some of the best bartenders in town. I never have to wait to get a drink. Once they see an empty glass, they are ready to ask if you would like another. They can be busy on the weekends and wing deal nights, but they are always on the move taking care of their customers."

"I've been to this BWs location a few times and service has always been good. We are always seated almost immediately after walking in and our server takes our drink order within five minutes of being seated. The food is good and always consistent here and the wings...the wings are best. I always get the small order and it ends up being too much so their portions are plenty for the price. The establishment is always clean and well maintained. The place is kid friendly and has plenty of room for large parties. TVs are playing everywhere so you can watch pretty much any game playing at the time you're dining. It is a good experience all around."