McDonald's

"Food was cold and missing apple slices in my grandson’s happy meal. Went to ask for apples with no one at the front. Ask the man and he walk away, I said excuse and he barked at me that he was getting apples. I wasn’t sure if he heard me cause he didn’t acknowledge my request. Very RUDE"

"I was helping a family member in the Brighton area, and decided to swing be the nearby McDonald's drivethru for lunch. As it was slightly after noon I was surprised to see a total of 5 cars in the dual lane drivethru (2 waiting for their food, and two behind me), at this otherwise very busy retail area. At the drivethru order post I said "I would like two Double cheeseburgers, both with NO KETCHUP". The somewhat uncertain order-taker repeated back my order, for which I concurred. At the Pay Window, the woman said "...so, you only want Ketchup on these...", to which I said "No, I want NO KETCHUP". She then got a little distracted, and said something like "...ok, ok, so you only want KETCHUP....". Thinking that I was being Punked (and Ashton Kutcher was going to pop-out with his Film Crew, I didn't flinch), again I very clearly articulated that I wanted "NO KETCHUP". She then said "...let me fix this...", but after several minutes she could not (having to call-over someone else to help). Then she said something to the effect "...ok, we're all-set, NO KETCHUP..."; which I agreed with thankfully. Then she kept repeating (some 8 more times) "....No Ketchup, right?...", which I continued reaffirming (again, I'm now very certain that Ashton is nearby, but still haven't spotted him), yelling to the burger folks "No Ketchup". Finally paying for my order, I proceeded to the pick-up window and received my order, breathing a sigh of relief as the attached receipt confirmed both Double Cheeseburgers had "No Ketchup". As the freeway entrance ramp was very close (and I had a drive ahead of me) I merged onto I-96 headed home. Taking my first bite I was stunned by the taste, for which I took off the top bun to discover that the ONLY CONDIMENT WAS KETCHUP (which I DO NOT LIKE)! In total disbelief, I opened the other wrapper to discover the first burger's Doppelganger (yes, yes, ONLY KETCHUP, for which I discarded them both when I got home). Having said that, my story speaks to a much bigger issue, which is the wholesale failure of our Public School System. When I was young, you could count upon Public Schools to crank-out some students with enough competency to flip Burgers. I long for those days... p.s. This may explain why there were many more employees than customers..."

"Horribly dirty. Last few times I’ve come to this location it’s really bad. 7-10 people working and they put up hand made signs saying take only and the lobby, play place and bathrooms are disgusting. Food is fine but they clearly don’t want people inside and focus on drive thru… it’s like they can’t let go that Covid rules are over"

"Really wish they would keep their lights on at night. Sucks they try and deter people from coming late at night. I’m sure the owner of this business would not like that at all. It’s also a safety hazard? They shut off all outside lights to make it look closed, god forbid someone’s walking in the parking lot late at night. It’s honestly just bad service. If you close at 11:00 keep your lights on until 11:00. It was 9:30 when I showed up and all lights were off."

"This is a mess. You have to order from the Kiask. The place is super dirty and the meals were so messes up and burned. Super disappointed don’t waste your time or money. Food all over the kids area. That bathroom was locked. Just gross."