Southgate KinderCare

"Legit called me for an interview so I set one up and unfortunately had to call to reschedule since we have the flu and la tay or whoever it was was super rude and tried to say I rescheduled 3 times when I made one interview. Get your interviews straight and learn how to talk to ppl bc that ain’t it hun. I wouldn’t want to work for a place that can’t even be nice over the phone."

"This place is amazing... they treat my children and all kids like Family. My Kids and I love the staff and teachers. Such a lovely program. Nothing but good things to say!"

"We absolutely love my daughters teachers. They're kind and caring and always trying to help where they can"

"Just not happy with this center. I pulled my son out today, I did not feel in my gut they truly knew how to handle different behaviors in children. Lisa is rude, and does it with a smile. My son was portrayed as a child with “bad behavior”, examples- he was crawling on other students while sitting on a mat in the gym while watching a Mickey Mouse movie during their Christmas pj day. His teachers have absolutely no patience or experience in his high energy spirit. Lisa told me he’s not a good fit for a class of 20 because it may be over stimulating him. She told me quote on quote “I’m not a psychiatrist, nor a doctor, and I don’t know what goes on in his head” when asking what was happening in his environment at the time of this so called bad behavior. My son went to the office on multiple occasions, crying, without a call to me or my husband. Lisa verbalized in our parent teacher conference that she let our child cry, and wanted an apology, and had even asked what he was apologizing for. He is a 3 year old boy mind you. Amy (preschool 2 teacher) talks a mile a min that you can barely understand what she is saying. Jacqueline (preschool 2 teacher) is sweet, and smiles often but when asking specific questions, it’s evident that she doesn’t have the experience, or patience on what to do for my child. Their way of handling behavior is the reason why I pulled my son out, he hasn’t been wanting to go to school for the past month and that tells me something. Lisa stated “he doesn’t get what he wants” and that’s why he isn’t happy there. Also- I was told that he doesn’t smile, and the word “miserable” was brought up referencing my child. My child is the most loving, sweetest, social, outgoing child with a lot of energy, and a big opinion. Not sorry that my child isn’t a robot. I do not and will not recommend this facility to others."

"If you’re a mom or dad considering care options for your little ones, I highly recommend looking into Southgate KinderCare. Our 2 children are 3 yrs and 15 mos. They’ve been attending since the 15 mo old was 3 months, and in the midst of a pandemic (essential worker parents). The communication and transparent updates around day to day policies, procedures and care has been top notch. The teachers take great care with teaching, general care/needs, safety, health and make a point to connect with the parents to keep open lines of communication. They also make learning fun - our children enjoy their days there! Added pluses: •I love the app! Daily activities, photos, supply needs and messaging are a click away. I feel connected to my kids during the busy work day. •Meals and snacks are provided. No packing cooler snacks/meals like some daycare centers. •Enrichment programs, such as phonics & music, are also an add-on option."