U.S. Bank Branch

"Waited 35 minutes to do my banking because there was only 1 teller. This is ridiculous. We’ve banked with USBANK for 20 years. Guess it’s time to close the accounts and either deal in cash or find a new bank Heather: you cannot get a cashiers check or money order anywhere but in person."

"Worst ATM EVER!!! I'm pretty sure the bank has better hours than the ATM. Another reason why I don't and won't bank here!!!"

"If you are planning for a trip to this location, prepare yourself to stay overnight, and don't forget to bring your blanket and some snacks because it is going to be a VERY LONG DAY!! Today i visited this branch to pay the mortgage at the drive through. I put my check and statement inside that thing and i pressed send. I waited in my car for more than 20 minuts without any one to tell me (we will be right with you)!!! I pressed call for service multiple times but nothing, dead silence. I drived my car at the front door and i went inside, i found only one teller and she was laughing with a customer and my check and statment right beside her at that thing i sent 25 minuts ago. I waited in the line and after another 10 minuts of helping other customers VERY VERY VERY SLOWLY, another teller finally came beside her and he picked my check, i told him this is mine by the way, he looked at me and he didn't know what to say. I told him that i waited in my car for 25 minuts and this teller did not even told me to wait, she ignored me and ignored my calls and kept helping inside customers!! He said sorry! Just sorry, and he was very ignorent. This is not the first time this happen at this branch. Every month if i decided to pay the mortgage at this location i have to wait at least 15 to 25 minuts after sending my info at the drive through, but at least they used to tell me to wait, but this time the teller were very unprofessional and ignored me totally. After this i went to make a deposite at Huntington bank drive through, i did it in less than 2 minuts. U.S. Bank you should think of closing this branch or at least change your employees or get MORE tellers instead of having only one teller andteach them how to use the drive through. By the way, i never saw in my life the teller is the same persone who is helping at the drive through! How he/she will manage to help inside and outside. GET MORE PROFESSIONAL EMPLOYEES OR CLOSE YOUR BUSINESS!!!!"

"I had to do a wire transfer and the teller was very accommodating and talked me through the process. I am sorry I didn’t catch her name but she was young and had long blonde hair. It was a busy time but they got people in and out efficiently"

"Eric did a tremendous favor for me. I was in the drive-thru making a deposit but really needed to get to my safe deposit box. It was 4:04 and the lobby had just closed. Eric asked how I was doing and I was politely honest, it had been a rough day and not getting to my box wasn't helping matters. He processed my deposit and said pull around to the front door. He unlocked the door, I was able to get to my box, and I was in and out in under 5 minutes. I appreciate his customer service."