Fifth Third Bank & ATM

"An awful bank. Do not bank here. I have had customer data stolen (internally) and fraud committed because of it. Their employees are apathetic and not even aware of simple terms like “payoff amounts” - Avoid using 53!!!"

"I have a lot of $ at this bank and used to be great employees but went recentlh to withdrawl$6500 cash and was so direspected by two female employees not heidi(heidi was so great) this branch is a dump now, i left without my money and drove 25 min to another 5/3 to withdraw exactly same amount$6500..fire everyone here exept heidi or im withdralwing everything frol 5/3. Im talking about the branch in old dublin metro park place by the greaters not the one in muirfield...please address this bank with some seriousness"

"5/3 is a good bank. This location is awful. The teller is always so rude. He was so rude I had to drive 15 mins to a different location. If I could I wouldn’t go visit this 5/3. The staff at all the other locations are always nice and super attentive."

"The teller is always rude never a smile on her face. You would think after me returning to the bank for the same problem twice in six months she would have found a way to fix it! But no just rude and follows same procedure. Glad too see this branch hires people with no concept of improving!! You don’t want to see me again for the same problem?? Contact someone so you never have to see me again. (4 stars for the other tellers/ location) I will never step foot in this branch again."

"Wow! What a terribly run business. I was just trying call them and get a person on the line so I could ask about opening 2 new accounts for my children. The automated phone system didn't work properly. When I pressed the number to speak to a live person, it kept repeating the hours. I finally pressed the number to report a lost card and was transferred to a call center where John answered. He had no interest in helping me so I asked for a supervisor, to which he responded "I need your account number or social security number." I said "no" and he transferred me to Pam, agent 985060. She was not very helpful until I asked for her name and told her I was going to post this on the internet. Then her attitude changed dramatically, although she said the branch is too busy so I'll have to call back later in the week. I suggested we conference in the branch, but she couldn't. Then she offered to call them herself for me. She did, called me back and said she couldn't get thru either so "they must be too busy." All I wanted to do was find out what I need to do so both of my kids could become customers. Glad I learned about how they operate BEFORE we opened the accounts."