Sherwin-Williams Paint Store

"Walked in to three young adults leaning behind the counter that just stared at me as I walked in. I had to approach them and start a conversation. Explained to them that I wanted to paint a small area between wallpaper and try to match the wallpaper pattern. I was going to show them a picture of what I was working with and they told me they can’t help with just a picture. They offered me to take swatches home to try and match the couple colors I wanted to get. I told them I already had in mind that I needed a matte white base shade and then a taupe shade (which I already had one in mind from their app) but they still didn’t want to help. Then an older gentlemen walked out from the office (I assume he was a manager) and he acted like he was going to try and help me, but then when I said I had drove 30 minutes to get there and I wasn’t gonna go back home with the swatches and come back and that I wanted to leave with a couple colors that I had in mind, him and one of the younger male workers just walked back into the office. So then I walked over and was looking at the quart size cans of paint with a sample card of white shades they gave me to look at while the two younger female workers just ignored me. I was ready to leave and go somewhere else then one finally asked “are you going to get a white color”? I told them just to give me the white shade and taupe shade that I had found on the app. I gave them the paint numbers and they mixed the paint and I left. I did not spend another dime on any other supplies that I needed (went to Lowe’s to get the other supplies that I needed) The only reason I didn’t get the paint at Lowe’s is because of the taupe shade that I had found on the app that I liked. Worst customer service experience I have had at a retail store. There was no other customer in the store and it was like I was bothering them and they offered no advice. I went to a “paint store” instead of Lowe’s or an ACE Hardware thinking I would get a little more expert advice on my project, but that was not the case. I could hardly get them to help me with the product I had in mind."

"They really know the products and are very helpful answering questions. Very professional!"

"I have had successful experiences with Sherwin Williams. Always helpful, professional , pleasant, providing a good product and 100% quality!"

"Thanks for always being helpful (mohair 4inch rollers) and informative, and also very patient. And thanks a lot for today when I forgot my wallet and keys on the counter. You all saved me a world of hurt! You all rock."

"IF YOUR LOOKING TO UPDATE YOUR BEAUTIFUL HOME WITH THE FINEST ENHANCED PAINT ON THE MARKET, THEN SHERWIN-WILLIAMS IS THE PLACE TO GO!!! #ABSOLUTELY #GUARANTEED NO MORE STARTING YOUR PROJECTS ALONE, WITH THE HELP OF YOUR LOCAL SHERWIN-WILLIAMS ANYTHING IS POSSIBLE!!! DON'T JUST TAKE MY WORD, PLEASE SEE FOR YOUR SELF'S!!! #NO #PLACE #LIKE #SHERWINWILLIAMS"