CVS 840 Euclid Avenue, Cleveland, OH 44114

"I've visited this CVS several times and have never had an issue. This includes the pharmacy. I usually pick up my mom's prescriptions every other week and have been served by different people each time. They all provide excellent customer service, and the transaction is quick and easy with no wait. It is a little "dingy" inside, but it's what one should expect from a CVS in Downtown Cleveland."

"I have been belittled and made fun of by the workers here. They are so mean and rude to all customers - including the pharmacists. I’ve had a really hard time switching pharmacies and every time I call I literally get verbally abused on the phone. Insane - avoid at all costs"

"Literally THE WORST service I have ever had from a pharmacy. I never had problems at a pharmacy, even in the most busy area of New York City. They push back on everything. It takes days to get your prescriptions filled. They give you a hard time for needing prescription coupons processed and are irritated you are not paying out of pocket. Even when it’s a major hundreds of dollars difference. I work in healthcare and I understand how busy it is. But I will go out of my way to ensure my patients are getting taken care of. As if getting healthcare isn’t difficult enough- cvs (and specifically this one) is creating boundaries to patient access. And the pharmacy does not want to do their work."

"Photo machine is down. One person working the register. One person working the pharmacy. No one answers the phone, it just rings. When I got to the pharmacy after being on hold for an hour—the pharmacy employee was EXTREMELY rude. She rushed the person in front of me who was dropping off a thank you gift from a CVS supported charity. She proceeded to be rude to me after that. I just wanted a prescription switched to a pharmacy close to me. She acted like she didn’t have time to do anything and I wouldn’t get my medication. If someone had answered the phone, could’ve saved me a trip and rude experience. Don’t come to this cvs if you can help it"

"It was easy to find what I was looking for. Their staff were ready to help me out with my search. The items are neatly arranged and easily accessible. The pharmacy is located at the back of the store. Checkout process was easy and quick."