Walgreens

"The pharmacist is so rude it's unreal. She acts more like a correctional officer then a pharmacist! She cuts you off while your talking threatens to always put u on hold before you even say two lines to her. Example : she ask for dob, u tell her, and before you can answer her next question she is saying hello every second. As soon as you ask her to slow down politely she gets ruder and says I'll just put u on hold and help everyone else. I'm switching pharmacies id rather drive an extra 20 min away then have to deal with her, and this ain't a one time thing. This has been several occasions!"

"Terrible customer service! My provider called in a medication with a refill on 9/19. I called on 10/19 to refill my medication and was told they don't have a refill. Called my provider and they report they sent in the refill. Called walgreens back when I could get through to someone finally. I got a rude pharmacy tech that barely listened and did not help and sent me pharmacist who again was rude and told me to stop making assumptions about my medication. WHEN I AM THE ONE WHO CALLED AND SPOKE TO SOMEONE. She then tells me that my medication has been closed for some unknown reason BUT I did have a refill. She told me that she would have to order it and it would take 4 days to get it. I would be out of a much needed medication for 3 days after dealing with the whole situation for 2 days. I told the lady that I am the one suffering because I'll be out of my medications. She told me that maybe I should go to a 24hr pharmacy instead of going to the one closest to my house. The pharmacist acted like she is better than everyone. I told her that I've had this problem 3 times now and she said that is a broad statement! How is that broad when it is concerning me."

"I cannot thank Leona the Assistant Manager for providing Customer Service BEFORE I walked into the store. I sprained my ankle and was trying to get ace bandage, didn’t even make it to the door yet and was literally stuck. She assisted me to a wheelchair, and brought me inside. It is so rare to find gems like Leona. But I am forever grateful for her and the random customer who helped me. Also the pharmacist Kathyrn is so sweet and offered great alternatives with compassion."

"Best Customer Service! I stop at Walgreens every other day on my way to work. I’ve had excellent service from Lucy and Susan. They are the most friendly people and always willing to help find whatever I need. Definitely an asset to your company. I am in customer service myself so I know what it’s like to be a good customer service person."

"This Walgreens is great particularly the pharmacy folks. Our insurance told us we could come here anymore and had to go to Kroger. What a miserable experience that was. When we got everything transferred back, they called me personally and made sure I was taken care of. Resolved a problem Kroger took 5 days to even try to get to in less than 3 hours or so. These people need a raise."