Chipotle Mexican Grill

"Online ordering almost never gets my order right. I did not ask for corn. There was no sour cream or hot sauce and I paid $3.50 more for extra chicken and there was barely any even in there. The order was completely wrong and I ubered it which meant a $15 bowl cost me twice that after tip."

"The food was good as always, however, the person at the cash register had to step away to work in the soda machine area and the line got backed up as there appeared to be no one else cross trained to run the register. Also, Chipotle needs to come up with a different instrument to distribute their sour cream onto the tacos as it turns out to be a big mess if it's not distributed correctly with the big spoon they use. Also, they were completely out of any lemonades and the area was a little disheveled. Finally, and I have never seen this happen before, but an employee went into the restroom and was only in there a couple minutes before a manager type employee knocked on the door and told him to hurry up and she did not appear to be kidding. This was on saturday evening 9/9."

"Ordered a large guacamole and chips along with 2 bowls for lunch 11:40am. We opened the guacamole and it was brown- i immediately went in and asked for a fresh one and I was given and eye roll- and given a replacement. It appeared to be a new batch, however it was fresh put on top of the same old guac- pictured here. Not sure why this location is serving brown guacamole at 11:40am. Very disappointed"

"Absolutely, horrible experience. First I was told they were out of chicken and then miraculously. Once I said, I would wait for chicken to be cooked. There was chicken next. They made my food and proceeded to just leave it on the counter and help other customers in front of me, and behind me and skip over me. The restaurant was a hot mess and a walking health code violation. Crew are on their phones. Most of the time hats, worn backwards manager couldn’t seem to care less just cared about getting out of there. Absolutely horrible customer service and they were out of almost everything for a restaurant that was still open for another hour and a half. So I went to Sheffield and got much better service."

"So if you go to this location do the drive through. In store they supply the drive through with all choices. I came inside and got a chicken bowl. Out of black beans, out fajita veggies, drive through was loaded with everything. So less options coming inside and still charge you full price for ordering a typical order. Bad business model for patrons to come inside and not be given same options as their drive through. So happy to pay for my meal with less options. Definitely need to address this for people coming into the store. Probably won’t return to this location because after a long day you want to have what you want. Serverly disappointed in this location. Just do drive through."