The Learning Experience - Westlake

"My daughter has been attending TLE for over a year now. I feel very confident with the new ownership and management after experiencing all the chaos and the high turnover of teachers with the old owner. The school has been thriving more and more these last few months and i feel comfortable leaving my child there. Also i have seen how my daughter developed both emotionally and academically as they do have a great curriculum and an outstanding staff which provide nurturing and caring environment. Now i can recommend this school with so much confidence."

"Our three children have been with TLE since September 2022 when we moved to Westlake. We left an amazing daycare in Columbus that felt like leaving family so we had high expectations and many fears about our children adjusting. Within the first week, our three children truly enjoyed going everyday which obviously takes a lot of the stress and guilt off two working parents. The teachers are amazing (especially Ms. Christina in the preschool room who has been with us since day one), the school is clean, vibrant, and new. Can I emphasize clean!!!! That’s a big one for me. Roughly 6-9 months after we started we noticed a lot of the teachers were unhappy. Many were leaving and others seemed to be on their way out. We could tell something was going on behind the scenes that we were not privy to but it clearly had to do with a major disconnect between the owner and her staff. But again, our children still enjoyed their time there and the teachers assured us they were in great hands, and we trusted that. We finally started looking at other daycares when TLE was on their 4th director in just the short period we were there, one not even lasting a week. Why couldn’t this place keep their staff? We put our notice in three different times to leave and start at a different daycare but my kids truly did not want to leave and I also never got the best vibe at the other centers so we kept staying, waiting for change. That change finally happened when Shannon, the current director, was hired and sat me down asking to give her a chance. She reassured me that change was happening and she understood my concerns. Within the month’s time, an announcement was made that the center was going to have new ownership and it quickly become evident what was going on behind the scenes and it had nothing to do with the care the site offered but rather the mistreatment of the staff and the toxic environment they were forced to work in at times. I know my children were always taken care of and the teachers continued to assure me of such. It is very clear that the new owner is in this industry for the right reasons and has the experience TLE needs to get it up and running to its full potential. The director Shannan, also with years of experience, has stood by her promise to me and my family and we have felt nothing but confidence in them since they joined TLE. And of course the teachers are what make TLE such an amazing place, but as I mentioned before, we never doubted the great care our children were receiving, but we now feel reassured that TLE has great leadership behind those teachers."

"Amazing since new ownership took over! Prior to the new owner and director, the center was mismanaged and had high teacher turnover. Within the last few months, the new director and owner have completely turned this place around. Along with the new owner/director really making a difference, the teachers are incredible. I love the amount of activities that my toddler does on a daily basis. I also love that I get frequent updates and photos that let me know how his day is going."

"Our toddler has been at TLE for over a year now and we are very happy with the direction things are going under new ownership and management these last several months. Things were chaotic and communication was a problem under previous ownership, but that has since turned around completely. Like many daycares there has still been some teacher turnover, but that has slowed down and things have been more stable with our teachers for the last few months. The program for our toddler is fantastic and they are constantly learning new things in class. Staff does a great job of sending pictures throughout the day in the app and keeping us updated on diaper changes, meals, naps, and other activities. Our toddler is always bringing home art that they worked on and showing us what they learned. The center has found ways to get families involved like recently having a Trunk-or-Treat event which was fun and had great turnout."