Animal Castle

"All I had done is a nail trim they said $12 to cut them $15 if they need to grind. The very tall man was very nice but I notice after we took her home the nails are super long still and jagged where cut and needed grinded instead. Some nails are totally missed it’s super obvious and not even cut, not sure why or how this got missed. I would have been fine with the grind version to get them nice but this is awful. I should have examined her before we left, Always do that! The place was very dirty in the lobby- clearly a lot of built up filth and it smelled terrible like the filtration system is non existent or they need an air purifier running. Didn’t want to leave a review like this but I wasted time and money for a simple nail trim to be fumbled- don’t go here"

"My groomer of 20+ years was not able to groom our two munchkin dwarf cats due to some health issues so I reached out to a childhood friend of mine, Keith Hudson he referred me to this location. He trusted the location with his two cats and he said they did an exceptional job with the grooming abilities here. I called the groomers and set up an appointment three weeks ago and dropped our cats off today Mila and Harlee, They are munchkin dwarf cats and I was concerned about how they would acclimate A new facility and new groomers. I was pleasantly surprised that when I received a phone call that both cats were done in two hours I was amazed. When I pick them up, I asked them how both girls did. They said they were kind sweet and they did an excellent job. When I spoke to the team at this location I felt comfortable and their abilities to care for our cats, and to ensure their safety, and make sure that they experience was going to be great. From the moment I dropped them off I was greeted by two ladies They took all my Information and walked me through the process that would happen with the cats and the different things that we could do for them At this location. The cats are back home now. They look amazing they’re comfortable. They’re relaxing I feel going to a groomer is A loyal thing that you do once you find a groomer that fulfills all your wants and needs for your animals and Checks off all the boxes that is a big comfort in so many ways. If you are looking for a groomer, I highly recommend them and again Time at this location and we definitely will be returning."

"We have brought our miniature poodle here for about 11 years. They are always very honest about what they can or cannot do and consistently do a great job. The one or two times, there was something not to my liking, they took her right back and fixed it. They are just really good and caring groomers."

"I took my Yorkie here for a groom on Saturday because her groomer isn’t available this week and I wanted to get her trimmed and clean before I take her for surgery next week. She has the WORST choppiest hair cut I have EVER seen and when I picked her up she was trembling and still (24 hours later) seems distraught. When I pick her up from Luna’s Grooming salon she always calm and happy. We will not be back!!"

"Animal Castle has groomed our pets since 2002 and has always done a wonderful job. We love our groomer and the experience with our dogs. Every time they can’t wait to go and drag me in and never want to leave the place."