Fetch Puppies

"Fetch, please go humane and stop selling puppies! Customers, please don't buy puppies from this place. If you don't know why I'm saying this, look up puppy mills. There are many wonderful rescue puppies out there (I've had one for thirteen years myself!) If you want a pure breed, there are also reputable breeders out there."

"Worst experience ever. We bought a dog and had to return it after having it for a day for personal reasons. A girl named Taylor, who is apparently the store manager go figure, and was acting absolutely disgusting towards my wife because of the return. Like the return wasn't hard enough, because the puppy was an absolute angel, but the customer service here is worse than anything I've ever experienced. Highly recommend never buying a puppy from this place."

"Very clean, staff was attentive to dog’s needs and cages were cleaned right after puppy potties. My boyfriend and I played with a beagle and Courtney was very helpful! She was very knowledgeable and caring about the puppies here. All smiles and very welcoming! We are not ready for a puppy but she did not care, used no pushy sale tactics, was very nice! We will definitely be back when we are ready!"

"Last year my husband bought a puppy impulsively. He was very uneducated and didn't understand the breed that he had chosen. I fell in love with him though. Sadly the puppy did get sick but strangely it was a disease that can't be detected by genetics or even poor breeding there's no way to trace how my dog could've gotten this disease. I took Koda to 3 different vets and no one could figure out what was wrong with him. From May until April of the following year my dog was just sick. I did not attempt to call fetch though because we signed a contract and felt it wasn't there fault. I loved my little boy till the end. Only when I called a Shiba rescue did I find out what he had and it can affect any dog. I called fetch and at that point it was too late to get a biopsy and truly come up with a prognosis. After talking to them for a couple of weeks they helped us find a solution and also stressed that we should've called them in May when the issues started so they could've helped us and possibly gotten the help he needed. Koda died after his first year with us and their warranty stated 50% credit for the store. However they decided to give us a full credit for what he paid for him. Kristie at the dayton mall location was so nice to me and talked to me about her dogs and how it just happens. I fell in love with another shiba at their location and they were able to send her home with me. My daughter has been taking the loss of her puppy hard. She's 6 and she hasn't been coping well. I just want to thank Krisitie and fetch customer service for helping us and doing everything they can to make it right. Remember to treat businesses with kindness and just remember that they do want to help you and they will."