Magical Flowers For You

"Amazing flowers!! Amazing bouquet!! Amazing smells!! Has the whole house smelling great!! Thank you ALL AT MAGICAL FLOWERS!!"

"I would give them a 3, which to me is just average, not great not terrible. Delivery time was almost 2 hours past from when I had requested them to be delivered. In this town I could understand and I could accept that, however I had to call 3 times and send an email to get a live person to speak with me. Then miraculously they appeared. No call to let me know that they're late. Someone did call once I called them, I will credit them for following up with me, and I appreciate that. The arrangement that was received was ok, not anything like the photo, but I get it. Certain flowers are in or out of season, supply, demand, I get it. In fact I questioned whether to answer the questions of whether substitutes were acceptable or not, I chose ok, yes. But from a customer service standpoint, wouldn't you substitute something better if you couldn't give your customer what they asked for? Wouldn't you want to let them know you want them as a long term customer? That word of mouth is important. Nope not these guys, one and done. That is what so many companies especially florists do these days. They don't care, because their online sales keep them busy. They don't need locals to support them when so many people simply buy online. That's ok though, I live local and buy local. But I will not be buying from these guys again. I could have gotten the same results from Publix and been better off, picked them out myself. Listen, if you are just sending flowers and you don't really care as long as they are fresh, then hey, you are good here with these folks. Ironically, nothing magical here about this crowd, no wow, just simply, eh... ok. Sadly it seems the bare minimum is what everyone wants to get away with these days. Definitely should not be called the deluxe."

"I specifically ordered the GOLD number 10 balloons (it’s my son’s golden birthday) and a Mickey Mouse balloon bouquet to be delivered to our Disney Resort where we are celebrating my son’s birthday for the weekend. Upon check in (which was after 5pm) we received SILVER #10 balloons with a pink ribbon on them and a MINNIE MOUSE balloon bouquet!!! Needless to say it was extremely disappointing especially since their prices were obnoxious for 5 balloons. But, I was willing to pay the price for convenience. And since they are the vendor associated with WDW and recommended on the Disney website I thought I wouldn’t have to worry. I should have saved myself the money and ran to party city. I emailed them last night as soon as I received the balloons and called the next morning once I located a phone number. Unfortunately, they are closed all weekend and only open until 5pm during the week. So, I won’t even get a response until Monday, which is after our birthday weekend celebration. Unacceptable! Do NOT use them! Apparently after Florida Fresh Floral took over earlier this year the service went down!"

"I got an amazing Flower Birthday Cake delivered from Magical Flowers. So creative and beautiful! I’m not sure how to add water but will try over the sink with a light spray. I was so happy that I took a picture and posted it on my Facebook. Great gift"

""Terrible customer service experience". Flowers drooped after 24 hours of being delivered and continued drooping the next day (see pictures, first day after, then second day). Note: Ends of the stems were cut diagonally immediately after delivery and placed in fresh water. When questioned about the condition of the flowers after delivery, the manager took no responsibility and in fact stated that the flowers were delivered fresh and barely opened. Well unfortunately, that was not the case since a photo was taken at delivery and all were fully opened with a few starting to droop at that time (see last picture to the right) I was not looking for a refund but only some customer satisfaction with some sought of partial replacement, credit, etc. I will not use this florist again and with all the other florists in town, I would recommend avoiding Magical Flowers, not a place you want to do business with."