Venue at Winter Park Apartments

"Service requests that were very needed and that needed to be completed in a timely manner were never done and still haven’t been completed. The complex is trying to be “competitive” with other apartments in the surrounding area but only raise the price in rent and can’t even keep a pool clean or gym equipment running. Venue is quick to remind you your rent is due but can’t send someone to do any repairs without it being a month wait. Y’all are lucky you are the only place to accept large dogs because I would’ve moved out by now."

"Lorain Kelly and ally are some of greatest people I’ve met! They are all three very helpful. Lorain has never failed to answer my questions and be absolutely amazing! Ally also went out of her way to help someone who had a very important package delivered to their old apartment and held on to it for them. And one time Kelly called me and was able to help me find my passport I had lost in the complex. Overall a stand up team with the best people. - Henry John"

"Every since the new owners took over, we've had issues with the pools, the gym, and the trash. I'm also disgusted with tenants not picking up their dog feces. The previous maintenance staff were more vigil and more consistent. Also the tenants they are letting in have a lot of teenage kids that just hangs out in the fitness center laying around smoking weed and talking in the back."

"I just recently moved here and I have to say, so far, if anything happened, management was quick to answer and solve the issue. I know it can be hard, especially with a lot of people renting but even with that, management tries to make sure everything is at place. Personally, I feel safe with how they are managing so far, especially Kellie. Kellie, if you are reading this, good job. Thanks for trying your best to give great customer service. Don't change that!"

"My two daughters moved out on their own for the first time so I was nervous about the property and the process. They were so stressed and worried until we came across Venue at Winter Park. I had the pleasure of working with Aileen and I have to say, she was absolutely amazing. She was very responsive and always made an effort to keep me informed of the status of the application and the readiness of the apartment. She took us on a walk through of the unit and it was perfect. I highly recommend anyone that’s looking for an apartment in Central Florida to contact the property, ask for Aileen and expect to be taken care of. What an amazing experience!!"