Park Plaza Hotel

"Our overnight stay started out nicely. The daytime staff was friendly and helpful. The hotel itself is lovely. The free earplugs over on the wine “mini bar” should have clued me in. Later on in the evening , the loud music from the Bovine restaurant underneath our room started and never stopped. Between that, loud guests in the hallway and street noise, I ended up cramming those earplugs into my ears and drifted off to sleep. Woke up before 1am and the music from downstairs was STILL blaring. I tried to call down to the front desk but no one was answering. We decided then to pack up and go home. Never again! Pros: - friendly daytime staff - Beautiful historic property Cons: - extremely noisy - Unprofessional night staff not answering phone"

"LOUD. We have a balcony room so it was a bit more expensive. Bad idea. At 2:33 AM a person using a power washer began to clean the sidewalk outside of a restaurant called AVA right outside the balconies! It is 3:05 AM and the pressure washer is still going. The exterior doors of the guest rooms here are French doors and do not keep out noise nor cold air (it’s in the 30s here tonight). I just called the front desk and the man told me this power washing is done frequently & lasts for about an hour. No big deal, apparently. I thought the hotel ownership would want to help end the noise for their guests but they did not offer to call Winter Park PD for assistance. No noise ordinance in Winter Park? The man who checked us in here at The Park Plaza were very nice and hospitable. Wayne the bellman/valet was awesome. But this noise is intolerable and as I still hear the pressure washer running I realize there will be little sleep this evening before our long drive home tomorrow. It ruined our stay."

"I rarely write a review. After staying the weekend at this hotel, I decided to write one. Yes, the hotel has a great location. But that’s it. I do appreciate an historic or older Victorian feel. This is way beyond that. This hotel hasn’t been updated since the early 1900’s. Creeks in the floors, beds and main staircase. The people in the room next to me actually felt like they were in the same room. Bathrooms were absolutely terrible. And the icing on the cake was my daughter and I both having some type of bug bites when we left. You can just assume what that is. One positive is the staff was very nice. But this place needs a major renovation for me to ever stay again. Stay at the Alfond instead."

"If you’re staying somewhere exclusively for the location and don’t really care about the room, then this is the place for you. You should know, though, that the AC may pour water onto your floor, and the front desk will simply ask if you need more towels. The view might be great (overlooking the park!), but the shower is stained yellow and there’s hair in the bathroom. The room looks cute, but you might have to force your way out of the bathroom. The hotel has plenty of charm, but you’ll hear every conversation your neighbor has. The bell staff is helpful, but, again, the front desk team will just ask if you need additional towels (and do nothing else) if/when water leaks from your AC."