Regal Body Shop 1025 Bartow Road, Lakeland, FL 33801

"Thank You Dee, David, and the driver who assisted me. I truly appreciate your time and help. My CRV looks great! David even took the time to get an estimate to repair my key fob I’ve been having issues with. Very nice people!"

"I have never been so disappointed and disgusted with a company in my life. I choose to have my car towed to this company for repairs after it was in an accident. I did so because after my purchase with regal Acura I had all the faith that they would repair my car and restore it to its original state. However, this was not the case. They have had my car for over a month and yet to have repaired it. They returned it to me once during this process for it to still be damaged. I had to return the car and complain about this for them to tell me they may have missed something (which I did). At this point I am in tears and being told I can drive my car away and they would call me when the part arrives. Again, trusting them I did so! However, after some research I found that in-fact I should not be driving this vehicle because the part that is broken is extremely dangerous and could have caused a fatal crash. I had to call them and tell them this for them to say they weren’t aware and that I could bring it back (again me driving this dangerous vehicle back to them). At a lost for what to do this is what I did. Fast forward to now they said my car would be ready on Monday. No call, no communication which is what they are famous for by the way. I called them on Tuesday and they told me they yet again missed another broken part!! How, in the world do you take someone’s car apart multiple times and yet keep missing parts. Needless to say I no longer trust this company and had my car towed to a different auto body to finish the repairs and ensure nothing else was missed. This all occurred and the collision center on 98 s. In Lakeland. I hope this review helps you do better because this is absolutely unacceptable."

"Went here in April, made a down payment of around $300 to fix a small issue. They quoted me at 1k for a minor part that needed repair, and said they couldn't provide with a loaner for a few days if I needed it. They told me they would have my part in a few weeks. It's been 4 months, they just hang up on me, and never gave me my part. I found someone to do it for less, but Kia will not talk to me or refund the money. Don't go to their body shop, it's a scam."

"We were worried with past experiences we had at other body shops. Regal Body shop was great. We worked with Dee on getting our Honda painted. She is wonderful! She kept us informed throughout the process. She is very knowledgeable and professional. The guys in the body shop did an awesome paint job on our Honda Hrv. Thank you. Also we are greatful toTony for getting our warranty work approved. Thank all of you at Regal!"

"November 2019 Took my car to the collision center after an accident my car was involved in and the other driver accepted full responsibility. There was damage to the front bumper. I have a 2016 midnight burgundy pearl Honda Civic and I was very worried the other insurance company would be frugal and not match the paint. The collision course, from Misty to Dee, did a fabulous job making me feel comfortable with their service and expertise. My car is good as new. This is my second time going to the collision center, one time was in 2018, in regards to a chip on my car from highway driving. Since it was a busy day and I had just asked for a quote. Dee herself or by request had someone take care of it and she gave me the keys, said it was on the house. Great service here."