Tire Choice Auto Service Centers

"My car was in for an oil change and break job. The service was performed as expected, but when I got the car back, there were grease smears on the door exterior, on the steering wheel, on the dashboard, and on the windshield mounted dash-cam. Why would anyone there mess with my dash-cam? When I called and spoke to the manager (at least I think it was the manager), instead of expressing concern over the incident, I was told that there was no way that the technician would do that, and that they used steering wheel covers to prevent getting grease on the steering wheels. He basically called me a liar. He did offer to have the grease cleaned up, if would bring the car back in, but at that point, it was already cleaned up. I wasn't looking for anything other than to have the manager talk to the technicians about appropriate professional behavior in the customers' cars. If they're messing with the dash-cam, then are they also rummaging through the glovebox? You get the idea. Whether or not he actually spoke to the tech, he should express concern to the customer, and log the event in order to watch for a pattern that might indicate a misbehaving employee. Instead, what he said was effectively "I don't care.""

"SWINDLERS/AMATEURS -- STAY AWAY No idea how these morons have 4+ stars. Must be fake reviews. I wish there was a place for negative ratings. I took my truck here for a check up and there were some minor things I decided to let them repair. BUT when these swindlers gave me a quote of $1000+ to replace 4 shock absorbers, I decided to do some research and needless to say everyone I asked frowned when I told them that. From the guys at Autozone to the guys at work to the actual mechanics that I had replace them....seems Tire Choice is a running joke. A known handicap in the industry. But that's not all: When getting my shocks replaced today, I found out that these amateurs at Tire Choice over torqued ALL the lugs on ALL four wheels to the point that they couldn't be removed without some specific (read extra time/money) tools. Hopefully, I don't get a flat tire before I can afford to get the lugs cut off."

"Took my vehicle for a timing belt/water pump replacement and oil change/tire rotation. $1800 later, I picked up my vehicle and noticed the tires had not been rotated. My rear passenger tire had 5 lbs. lower pressure triggering the TPMS. The tire had not been moved. The dashboard was not reset. So i checked the oil filter. It is the old dirty filter. It had not been replaced either. It makes me deeply concerned that the other repairs have not been completed and my car is unsafe to drive."

"Would give zero stars, if possible. Booked an appointment online. Showed up early. Needed car's brakes looked at that morning and scheduled my day around getting it done. Refused service because I had an Audi and no one was qualified to look at it. Maybe gather that info in your online appointment scheduler or at least follow up with a phone call if you need more detail. No other person was in the shop so there certainly must be time to do better. A total waste of my time. I do not live near the shop. "Sorry about your luck" type of deal. I might have to eat this one, but I'm going to let the world know (or at least whoever reads this)."