Staples

"DO NOT waste your time ordering anything from this location!!! They are RUDE, NASTY, and UNPROFESSIONAL. Jonathan in the print center immediately dismissed me instead of working on a solution for the issue. When I asked to speak to Stephanie she was just as dismissive and told me she didn’t know how to fix the issue. I asked for a refund due to their incompetencey and she shrugged her shoulders and said “I’m not doing it for you.” I left without what I paid for and without my refund. I could have sworn she called me an expletive on my way out but she denied it when I asked her to repeat herself. Staples will NEVER have to worry about me spending another dime with them."

"Wes , the General manager of this store was less than helpful for my Mother-in-Law. As a General Manager of a store, I would reevaluate who you have as your customer service representative. If you look through your reviews you will see that this is not the first negative review of your location Because of a single employee . I intend to contact the corporate office on Monday . There’s training that can be given . He had a condescending tone. Not willing to take the time to care of a customer. What could have taken him a few minutes to help her understand and help her to make a decision on whether she wanted to continue with her order. In a world that is all becoming so automated customer service is now becoming obsolete. Wes needs to learn empathy and compassion for his customers. Take the time to help your customers. It doesn’t take that much time to do. Honestly, he is the last person I would have in his position. Very unprofessional. Now at Office Depot Matt , Sales Manager , far superior service and helpful. Wes , you could come here and get some pointers!!"

"Please read your reviews. The manager, Wes, at this store is an extremely arrogant, RUDE, and unpleasant person. You have one person who has ruined the reputation of your store. The definition of customer service is "an individual who interacts with customers on behalf of a company or organization in order to provide help for resolving any issues or inquiries they may have", and this person definitely not fit for this position. He has no respect, or understanding and he absolutely does not have a pleasant personality. No wonder your store is empty. Rumor has it your company is going out of business. I am NOT surprised."

"Should have read the reviews before coming here. DO NOT DO TSA PRECHECK HERE. I was given incorrect information as to what I would need by the employee, then treated incredibly rudely by the woman when I came in for my appointment. Acted like I was inconveniencing her, and then tried to blame me for being given the wrong information. This woman should not be working with people. Nobody here knows what they’re doing and when called out on it then just try and blame you. Well, they lost out on hundreds of dollars because they can’t get their act together. I wasted a chunk of my day driving here. Went to Office Depot, was told the RIGHT information as to what I would need to bring and it was a smooth and pleasant experience. Avoid this place."

"Worst experience I’ve had in a long time. Michelle from TSA pre check was very rude and unkind. She definitely shouldn’t work with people. Went to go tell a manager and Wes was also rude and unprofessional. He told me to go to another store if I didn’t like her attitude and re-enacted a stereotypical angry black woman as if that’s the way I behave. If you want good customer service and a stress free experience do not book and/or shop at this location."