7-Eleven

"The staff here is very rude A cashier made fun of my granddaughter because she stutters. I was in the store first with her and I asked the cashier if she would be having any regular cheese slices. She said no just buy a whole pie. I said I wasn't in the position to do that right now. She said just buy these 2 slices. Told her they were Philly cheese steak slices. She rolled her eyes and said, "Do u need me to buy these for u? I can afford them but their not cheese. She said well I don't know what to tell u then. Afterwards I was sitting in the car and my granddaughter wanted to go back in and get a Colombian pastry. I didn't see a small sign all the way to the right that no one under 18 is allowed in without a parent. My granddaughter asked for the pastry and she said, you're in here without a parent and now I have to put up with you stuttering? You wanted more details 7-11 so there it is. I'm not going to another website to do it. Her name starts with a K. I'm sure she's the root of all the other complaints. To the Uber driver who said its important to have bathrooms available, they close them every single night from 10-6. I would accept orders from here."

"I purchase gas there on occasion and maybe I'll go inside to get Powerball tickets. On this occasion, I requested $10.00 quick pic. Sooooo that's 5 tickets. The woman taking the request had an attitude when I said something about the math would be 5 tickets for that. It was as if she was going to have a KAREN MOMENT when I did the simple math for her. And I was only there for roughly 30 seconds. That place has BAD VIBES."

"Went to pump gas and the pump said to "See cashier" so I went inside to pay for my gas. The cashier was very rude. And when I asked her to let my put my phone # in for my rewards her reply was "You don't get rewards for gas". I get gas at different 7-11 locations and always put in my phone # and receive $.05 off a gallon. So I won't come back here unless I'm desperate for something, even though I live right around the corner from this location! I work in retail myself and I know Customer Service, and this employee did not provide good customer service at all! I don't like being lied to! Cause if you don't get rewards for fuel, then why are you able to put your number in at the pump? And they advertise that you can't get $ off of fuel?"

"Today is September 2nd 2023 at 7:24 a.m, I. went in today and the bathrooms are closed, the big guy at the register wasn't nice at all about it didn't try to help me. As a Uber driver we depend on 7-Eleven stores to use their restrooms because most places are closed and we really appreciate the availability of bathrooms. I understand if bathrooms need to be cleaned, but this guy I asked him when the bathroom will be available and he said it's not available now which didn't make any sense because he didn't answer my question again he was just rude unhelpful."

"Hey 7-11, you want to know why your revenue is down on this newly built location, well it’s your management and employees. They can’t be bothered to do their jobs. Nothing here works, most things are not stocked. Need a cup for a fountain soda? Too bad, you will have to use a coffee cup because you will be told “Im fittin on getting to that at some point”. Check out your inventory in the photos, yea thats how this location is being managed. Oh and those 4 open taps for your Nitro tea bar are empty as well. You will pull the handle and find some water trickle out first followed by what appears to be black debris, maybe mold in the lines, who knows. Your lucky you are beside a very large neighborhood because those people probably stop for convenience but I will make sure to stop at Wawa up the road from now on and just pass your lazy excuse for a convenience store right by. Reply TO the owner: thanks for the copy and pasted corporate response. No thanks, I have not been back to your location and never plan to. How do you think my complaint on a corporate website will work? Nothing will change, look at your reviews for the past year alone, same repeated response and same terrible store and management. You don’ care at this point. You are just trying to manage the public opinion and not the actual problem. Good luck with that."