Action Gator Tire

"Phenomenal service. The owner took amazing care of my mom & I when we came in with a flat tire on my handicap vehicle. After having back surgery just a few days ago I needed help as fast as possible to get the vehicle drivable again. I’m so grateful for his kindness and professionalism. Patched up my flat tire, filled the other tires and put the tricky spare back correctly too. The inside was clean and comfortable to wait. Highly recommend."

"I went to Action Gator/Mavis on 2/13/2024 to have 3 tires replaced. The 4th was still in good condition, I'd purchased it from them the year before which is why I went back to Mavis. I chose the same tire to have a matching set, the Mavis All Season HT. I was prepared to wait for a while, so when I was called to check out 30 minutes later I was pleasantly surprised. The pleasantness of my experience ended there. As I was driving away from the shop, the faster I drove the louder the noise became. It sounded like I'd had a modified muffler installed instead of 3 brand new tires. I took my car back to Mavis the very next day after work. I told them the problem. They had people drive my car to hear what I was talking about and proceeded to tell me that I needed new rear rotors and brakes. The young man at the counter even demonstrated this need by having me listen for some nearly inaudible sound as he spun the wheels on my lifted vehicle. This additional work was to the tune of $651.94. Or, I could pay an additional $120+ to "upgrade" the tires. Suddenly the highly recommended tires were not the "best quality". I balked at their explanation because I had had NO issues with my brakes whatsoever up to that point. I had also NOT been experiencing any of the noise I was BEFORE they put the new tires on. ALSO, I had just had my car serviced less than a month ago and part of that service included them checking my brakes. My brakes were at 7 mm. When I asked the young man at the desk how long I had to get this work done - sooner or later - he looked me in my face and said much sooner than later. I left Mavis and took my car back to the other shop, told them what was happening and one of the techs volunteered to take my car for a drive. He came back and said there was absolutely no brake involvement. Nothing was wrong with my rotors and that I just had bad tires put on my car. I went back to Mavis yet again, explained what had just happened, reiterated the status of my brakes prior to visiting them, and was told they couldn't do anything unless I wanted to spend more money with them. I could come back yet again the next day to speak with the General Manager. I went back a THIRD day and I suppose I spoke with the GM; he never introduced himself as such or gave me his name. I told him the issue, he drove my car and said he heard the noise. I told him I was not spending anymore money. These were supposed to be good tires. I had no issues with my vehicle prior to them putting the tires on. There is something wrong with the tires. Finally he offered to change two tires. I accepted. They replaced two tires. I took my car for a ride and the sound was greatly reduced, but it was still there. A low "whuuum" sound that gets worse the faster I drive. I immediately turned around and went back to the shop, told them the sound was still present and asked to have the third tire replaced as well. I don't know why they didn't just do that in the first place! The third tire was changed, I left yet again, and as I picked up speed the "whuuum" noise returned! I cannot drive over 45 mph without this low constant noise that even the radio can't drown out. It's incredibly unpleasant. How would I like this resolved? Action Gator, take back your tires and give me my money back. I do not want to do further business with you. I no longer trust you with my vehicle. I believe you tried to deceive me concerning the need for additional work on my vehicle. You did not address the issue at hand satisfactorily. And the demeanor of multiple employees was like I was just being a nuisance. I'm wholly DISAPPOINTED with this overall experience and the product provided. The first two photos show the third tired before it was replaced. Front passenger side. What are those blocks? They were not there on the new replacement tire. The next two photos show one of the other tires what was replaced. The rear passenger side. It shows something having been scraped off. What and why?"

"The staff at Action Gator are amazing. They really look out for you and care about your well being. Tilly is so sweet and really understands. Chris is attentive and listens and tells you what is really needed and what you can hold off on since I was on a limited budget. Their pricing of more that fair and their rates are extremely competitive compared to other places. I would recommend this shop to anyone who needs their car repaired. They are quick and they always get back to you in a reasonable time frame with a quote before they start the repairs. The guys here are thorough and get the job done right! Thank you guys for looking out for me."

"This place is inviting its very cozy & has very friendly staff!!!!! I am beyond impressed. This is a family like place so they aren’t like robots but are people with personalities making your time here enjoyable. The service outstanding & I know the owner must be proud of himself. You did it my guy!Very very trustworthy and honest. Good people & work!"

"I absolutely love this place and the team here.. everyone on point in and out very knowledgeable in the areas each team is assigned to.. New tires , balance, and alignment thanks to Edgar, Tolly at the front as managers/ assistant managers Joey the tech that replaces , balances, and aligns my truck wheels."