Walmart Auto Care Centers

"If you can avoid it NEVER GO TO THIS LOCATION! They pick and choose whose car to work on or tell you a certain time frame and go over that big time. They even lie and put in they system that you came later than you actually did so that it appears they finish in a short time. GO TO A DIFFERENT LOCATION please. You have been warned."

"...I came to the reality that there's never going to be a pleasant doing experience or customer service experience at any of these stores in Orlando. The auto care lead, was wearing the wrong title. He was spending the majority of his time joking off -even when he himself was given the task of my battery replacement. Meanwhile, my battery was replaced, after a technician realised I was still at the service center, and he heard me complaining of the wait. At the POS check out, I wasn't sure why the lead technician had me fill out a refund slip, only to not give me a refund for my battery.."

"1st and last time. Arrived for an oil change. No one to check you outside and the door is locked to get inside. I Had to wait for a customer to leave to get inside. Once inside, there was 2 employees. The first was helping someone with a warranty taking over 30 minutes. The other was just walking around and finally decided to check me after 15 minutes of wait. I asked about my wait time and the answer was 'I don't know'. I asked her 'who knows?', she didn't answer and walked away. I walked outside and the oil change bay was empty and no one there. I had to wait 10 minutes for the guy doing the oil change to arrive. I asked him about the wait time and his answer was 'I don't know, it could be 5 minutes or 4 hours'. I asked about my car and he said that there was 4 cars ahead of me. I thought I was getting finally somewhere. So I asked the logical question 'on average, how long it take you to do an oil change?'- the answer was 'I don't know'. Scary thought to think that the person doing oil changes for living answers that he doesn't know. Save your sanity. Spend extra and go to a dealer or other reliable place. I was attracted by the price, but it is definitely not worth it"

"Dwayne is by far the worst and Incompetent manager I’ve ever had to deal with. Walmart really needs to a better job of training their manager. I’ve had to deal with them leaving the cap off my car after an oil change. This time I’ve had a tire on for no more than a month with stickers still on it. Tire is defective but he refused to acknowledge the tire."

"I needed a new battery and i asked for a charge on my old battery. As there were at least 7 employees available to help, neither employee decided to assist the customer on this day. Is there something i need to know with walmarts auto department? They have terrible customer service with little respect. My opinion is to get rid of those employees, even if it has to start with managment! I dont mind learning auto mechanics if thats 5he expected customer service i am supposed to get! And isnt this the battery u sell? I think i paid for a warranty so i can be assisted when i walk into your establishment."