Rent-A-Center

"I have been getting offers for months from RAC. So i went to the nearest location to my house. I was denied due to payment history even though I paid off the furniture at a different location. They said I can never rent from them and that every store has different qualifications. I called the old location and they said I am approved with them but I no longer live in their zone.."

"I've had way too many issues with the manager of this store since I first signed a contract. Even though I have a clear contract that states I signed up to pay bi-weekly, the manager and associates blow up my phone for "missed" weekly payments. However every time I try and call the store to resolve an issue I have with them they never pick up. I was also delivered merchandise without all the parts and when I finally found out why I didn't have all the parts I wanted them to just retrieve the merchandise but they decided it was more important to argue with me about a payment I didn't miss. The store manager does not care anything about the quality of service the customer receives, nor does he care that there are mistake and errors in his system because I should have never been hassled when I was able to show proof of the contract I signed. I highly advise anyone looking for furniture not to go through this company or this particular location. They make too many excuses about their poor service then try to blame the customers for their mistakes with or without proof."

"I signed up to see if I can receive a pre approval status and everything went well I set everything up and waiting for delivery and all and there is where my dreams was Shattered Apparently there was a mix up in the status of the application and I never received the product or heard back from the store manager to fix the miss understanding"

"It's alright, but you're better off saving money for a month or two as you may be paying 3 times more as to what it originally cost from somewhere else. I understand that they have to make money too, but sheesh, and they call constantly.."

"My experience at this location has always been great. i mean i have outstanding credit and yet we have keep on coming back because of the quality service we received there. Anytime i have looked for an item that i want it’s doesn’t matter if is furnitures or electronics you all manage to locate the item if you dont have it avaliable in store and get it to us , I just recently bought cash a bedroom set which we luv. And one of the main reasons i choose you guys , you all deliver and put everything together that i dont have to , now if i visited someone else and use my credit card or are extended in store credit they would deliver the item and its up to me and my spouse to set it up and RAC takes care of all of that so its actually worth it."