Tires Plus 4650 US Highway 98 North, Lakeland, FL 33809

"I'm here now. Still waiting on my vehicle. I was told it would take an hour to change 4 tires. Seems reasonable. I've had it done in less at busier establishments. I've been here two and a half hours and the only have the front two on. Several times I brought up that this service was not NEARLY as efficient as it could be OR what I was told it would be in duration. The manager who was sitting right there while I talked to staff seemed not to notice or not to care. Until I spoke to him directly at which point he was only dismissive of my complaint, in a manner personally disrespectful. Never come her and never let anyone you know give them any time or money because they have the absolute wrong idea about customer service. This is a place where the customer is always wrong."

"The associates at the store are very kind and professional. They were honest and took care of my needs. I had to have a couple hoses for my coolant system ordered but they finished what they could and worked hard at getting it finished."

"I have been a Tires Plus customer for 26 years. I have always had great service and fair prices. They value my time and get me in and out in a timely fashion."

"That's my store to buy tires for my car. Good quality. The service is good. The only problem you have is that they tell you we'll deliver right away. They'll wait or they'll leave it. If they say they'll wait, they're lying to you. They'll make you wait. for more than 3 hours when they tell you the same time, we've already done it several times, it's better than what they said, the wait is 2 hours or more and people don't get angry, just that, the rest is good service the store is us 98 north"

"I was a new customer the place I usually go wasn’t able to get me in until Wednesday. They were able to get me in the very same day! They were super nice, very honest about what needed done, with fast service! I will be taking my car here from now on!"