Quick Lane at Elder Ford of Tampa

"Called and spoke to a nice Lady about the cost of an Oil and Filter change of a 6.0 L Ford Excursion SUV......BUT, unfortunately she could only schedule an appointment, the earliest appointment was 2 days later and only at 11:30 am.....which to me was strange, because it's called "QUIK LANE AT ELDER FORD"..! I almost always have my Ford serviced at a Ford Dealership and almost all of them can do an Oil and Filter change the same day. I went in on my scheduled Appointment Day, and was 30 minutes early, an a nice young man named Juan was my Service Advisor...he was prompt and efficient (which I appreciate). However , I was "SHOCKED" to find out the Oil and Filter change was $186.00, (most I had ever paid before was $126.00), but since I had driven from Bradenton (some 40 miles away) and he has already checked me in, I let them do the LOF. It took about 1 and 1/2 hours. Service was good ...BUT EXPENSIVE...!!"

"The service writer that took my information was Peter, he was able to get me to work on time with the services you provide through Lyft. He kept me up to date with what was wrong with my vehicle and before they started the work he gave me a courtesy call, advised of what was wrong and the cost. The work was done and my car is now working perfectly. Easy smooth transition with no underlining craziness that I have dealt with before at other mechanic locations."

"Daniel Arias did a great job taking care of an issue I had from a previous oil change (not at the Quick Lane). Not only did he get me in and out without an appointment. He toped my gas tank off for having to come by! Outstanding customer service and highly recommended! Thanks Daniel!"

"I've been going here for 20 years and it keeps improving. They get you in and out quickly. It has a very comfortable waiting rm with a cool coffee machine. They mail out money saving coupons that really help for an oil change"

"Been here several times for routine maintenance or tire issues and have always had fabulous service. The staff up front are very professional, helpful, and knowledgeable. They do a great job keeping you informed and truly care about getting your vehicle back to you as quickly as possible & ready to go. I’ve even had fast, friendly service at walk-ins. They are so flexible to work with you and your schedule and I’ve personally witnessed them go the extra mile for customers in need. Quick Lane is fantastic and the awesome service reps make what would be a headache into a great experience!"