Jenkins Nissan of Leesburg

"I had my first experience getting my vehicle serviced at Jenkins Nissan of Leesburg today and it was an exceptional service experience. From making the appointment, checking in with the service advisor and throughout the process, our visit there could not have been better. Service was fast and everyone was as helpful and as pleasant as anyone could hope to find. We left very impressed and will certainly be going back."

"I was told that the recall item would take up to 1.5 hours to complete. I had a very comfortable and quiet place to read my book with a lovely cup of coffee and then, found out that it was only 45 minutes with the car ready and waiting when I made it outside. It was great."

"The expertise and customer care that I received from the staff members at Jenkins Nissan of Leesburg was Absolutely Phenomenal!!!!! Laurie promptly scheduled my same day appointment. Justin, Jeff, and Lugo collaborated to achieve one goal. In a matter of hours, my dream had become a reality. I am ecstatic and very proud to be a Nissan owner. I even won a free laptop!! If you are in the market for a new vehicle, please go see them. You will not regret it."

"The service provided was exceptional. The waiting area was very comfortable, clean, and nicely organized. The refreshments were outstanding. The service was completed quickly and was done to my full satisfaction. The service representative was very courteous, pleasant, and professional. The cost was extremely reasonable and a full inspection was carried out at no cost to me.. Finally, they washed my car thoroughly. All-in-all, this was a great experience. I highly recommend Jenkins Nissan Leesburg."

"Wanted to share my recent experience at Jenkins Nissan of Leesburg. I had some warranty AC work done on my 2018 Titan XD platinum reserve. My truck is well kept and like any car owner that takes pride in their vehicle they usually keep them clean and know all of the flaws on the vehicle. I explained to Nissan to keep the truck as long as they need and no need to rush. Bottom line, they fixed the AC issue, downside is when I went to put my paperwork in the glove box, the glove box door fell to the floor. No clips installed, found them laying on the floor with many items from my console and glove box. It's simple, do the repairs that need to be done, return customers vehicle after testing all items changed. Clean the car or return the car how it was dropped off. This was not the case. Many grease prints, scratches in door jams, chipped paint and my interior was trashed. Called to speak to a manager got a supervisor, I was told sorry and we will talk to them. Emailed the Service Manager Johnnie, still have not got a call or a email back. Not a good experience for me. I attached a few photos, reason for 2 stars, they fixed the AC problem."