Pool Crafters 3560 Investment Lane, West Palm Beach, FL 33403

"Rock and Austin were attentive and did a great job on our pool. We love our pool and are thankful to have picked Pool Crafters."

"Guageing the positive reviews I would suspect either these are very fortunate customers to have had such a good experience or these reviews are POOL CRAFTER employees! Well over a year under construction. Almost no supervision with subcontractors or inspection of subcontractors work. Would leave and store construction material and waste scattered over property. Blocked driveway for 2 days with pool rebar. Wound up having to move it myself. Pool Crafters office manager Betsy Miller refused to provide notice of contractors showing up to work, saying, and I quote " If I called to notify customers I would be on the phone all day! As a result subcontractors would show up unannounced, work a while and no one would show back up for sometimes a month or so.The Plaster upgrade was problematic developing long white streaks from the steps in the shallow end to the main drain. It took over a month of calls,emails and texts before Rock came out to inspect the plaster.Another month elapsed before a plaster representative would inspect it. A acid bath was performed which greatly improved the appearance and rough feel of the plaster but left the plaster with a mottled look in places. In addition, we have never been able to lower the hardness below 500 . After researching thisl suspect the plaster is leaching preventing the hardness to remain within an acceptable 300-400 range. I suspect the plaster will fail an engineers examination should the plaster continue to deteriorate and that become necessary. We never recieved a start up or any maintenance by Pool Crafters as stated in the contract. Not a happy camper."

"Pool Crafters were amazing. They were professional, curtious, and knowledgeable. The whole process was wonderful and the craftsmanship was impeccable. ."

"We couldn't be happier with our new pool! We just passed our final inspection and it was pretty smooth along the way. It was a pleasure to work with Daniel on the design and he kept in touch every step of the way. The time frame they promised was on point. Rock is an expert pool builder and we have nothing but respect and gratitude for the business he runs. Unlike other pool builders we met with, Pool Crafters listened to us and gave us exactly what we wanted instead of forcing a cookie cutter product on us."

"We used Pool Crafters for our new pool build in summer 2019. I believe Rock is the most impressive builder I've worked with in all of our various remodeling and construction projects over the years. The pool itself is amazing! It was also a good value--not the least or most expensive, but probably the very best pool we could have built for the money. Rock has extremely high integrity, constantly meeting or exceeding his commitments to us. His word is bond. We worked with Daniel on the pool design. His patience and knowledge was exactly what we needed to guide us through the process (it was our first pool build). In fact, the entire Pool Crafters crew was professional, thoughtful, hard-working and considerate. I'd use them again in a heartbeat."