Curtis Pools

"Do not use Curtis Pools for your new pool construction. Does not honor warranty. New pool build finished in Sept. 2021 included a 2 year Pentair warranty. Pool pump was flooded in hurricane which resulted in it no longer working. Curtis Pool advised me that Pentair would not cover replacement because of "act of God." Asked why they, with their years of experience, did not elevate the equipment during the install on a waterfront home. Jeff, the salesperson, replied "that's a great idea." They do not consider this to be covered under their "workmanship warranty" either and, if I wanted them to do the repair, it is a 2.5 month wait. Needless to say, I do not recommend using Curtis Pool."

"Chip, We finally finished, and the work that Bob and Andy did was fantastic. I guess at the end the day, perfection takes time. Bob was great explaining about how much time and what it takes to finish. He was great about how the tablet works, and what all the equipment means to the owner. he even gave us his cell, if things are not working. I'm sure you know by now finding people who care about there work is rear, however that is not absent at Curtis Pools. thanks for coming to the site often, and your continuing concern to move the project. THE LIPSONS"

"It has been almost a year since Chip and his team handed us "the keys" to our new pool. From design, to permits, to excavation, construction and final completion, Curtis was professional and responsive. We had some bumps along the way but Curtis was anxious to resolve any of the small issues we had - nothing major. A new build can be difficult dealing with permits, inspections, weather, etc. Curtis made this process as painless as possible - this was our third pool build but first in Florida. The finished product met and exceeded our initial concept. We would recommend Curtis to others."

"We have had our pool for over a year now. It was a new construction and the timeline they set was exceeded! I have held off on giving the review as I wanted to see how the service end of things worked out. Well it has been exceptional. I have called for warranty issues on equipment and also some cracking I noticed in our spa grout. They came and fixed it until I was satisfied. Awesome to work with, friendly and seem proud of the work they do. It has been a pleasure:-)"

"Curtis Pools built our pool around 2002. They build a great pool with quality equipment that really lasts! We had a very professional, friendly and helpful salesman named Jeff. We had a few hiccups on the project and they handled them to our satisfaction. Our set-up was with a pool, 4 steps down, 1 long bench seat facing the water, one swim platform, 1 short bench seat, a waterfall jacuzzi, controls at the jacuzzi, controls at the equipment station, and controls in the house. They have been very helpful directing us to the right places to get our replacement parts. We made the mistake of replacing the heater with a different brand that was less expensive. We regret that now. It did not last nearly as long and has required more maintenance than the original one. Roger helped us today with identifying the original one and locating a supplier that can get it for us. This companies employees stay with them for years! That says a lot about a company. I believe they do not subcontract their pool either which can save you a lot of headache in the process."