HomeGoods

"I recently purchased a 400$ rug from this store, and while the product itself is satisfactory, I encountered an issue with the promised 10% discount. The cashier offered the discount in exchange for answering four questions, but unfortunately it was not applied and they charged me the full amount. When I inquired about the discount, she suggested returning with the receipt to speak with the manager, stating that discount might be applied then. This has left me feeling disappointed and a bit concerned about handling of my sensitive information. I hope this feedback helps improve future transactions for other customers."

"The cashiers on staff today were so kind. I was trying to return an online order but didn't have a paper receipt and the return was giving them some trouble. People in the line behind me started to get frustrated but the cashiers were so sweet and reassured me not to worry and that they would figure it out. I really appreciated that they were so willing to help me despite the other customers making the situation more stressful for them. Thank you!"

"We have bought many items in this store, but it always seems overcrowded with stuff blocking all the aisles and items thrown all over the floors. I know it seems petty, but there are a lot of employees doing their best to help customers but none hired to make room for all of the customers. This is not a knock on the employees but the management. Your place is so busy in this time of Covid, a little crowd control would be proper."

"Great store. Large variety. Rugs were wonderfully priced for 9x12’s. Clean. Wish the floor workers could have been friendly, greeted you when you walked in instead of talking and only responding when you greeted them. (I’m big on customer service) The cashier was wonderful. Very friendly and welcoming. Great products. I feel the scratched/damaged goods should be marked down as opposed to being the same price as the same product not damaged."