JCPenney

"I am very disappointed in my experience at the portrait studio. I went yesterday to do my 40th birthday photoshoot, I had the photographer Mable. My session was for 4:45 PM I arrive there at maybe 4:55 PM. This was a very important shoot for me because it's my 40TH birthday photo shoot. I was running a few minutes late because I got stuck at work. As I walked in balloons & bag of changing clothes in hand, I apologize for being late but she was sitting down at the computer and chatting with 2 other ladies at the desk & didnt get up right away so I was surprised when she began to rush me. I went in to change clothes really quickly and after just a few minute she knocked on the door rushing me again. I actually had to tell her this is an important shoot for me. I'm already here so let's make it happen. She said she had a 5:30 person coming. But the person never came, I know this because she didn't check me out until 5:44 pm. I felt really rushed the whole session. And she kept making comments about how we needed to hurry up. I actually was afraid the pictures wouldn't come out nice because it was so rushed but thankfully they did come out nice. When I checked out I was wondering why I could only pick 1 pose & if I wanted 3digital images it was going to cost me an additional $95. Which I mentioned to her. Apparently, I gave her the wrong Groupon but I liked the pictures and I needed the asap. So I paid the $95. But today, which is the next day, first thing when they opened I call to let her know the wrong Groupn was used, she said " there's nothing I can do about it" . So sadly, something that I should have gotten for $27, I spent $95 plus the $17 Groupon that I gave her by misyake. I was offer no type of courtesy or compensation. It's my birthday for goodness sake. I will not go back to this JCPenney's to take pictures. I will go to another location."

"Bought a pair of sneakers at JC Penney Jansen Beach but the clerk forgot to remove the security tag. The clerk here checked my receipt and removed the tag with a smile. The store is clean with a decent inventory."

"The price wasn't the same at the register and I had to wait for the privilege to pay. Dressing rooms were a total mess, and I didn't see many employees except 2 cashiers on the top floor."

"Great place to shop! Got everything that you need from make ups and jewelry to clothes and some house stuff. Good parking lot as well,always easy to park and get there. Employees are friendly and welcoming and always trying to help you out. Store is very clean and maintained. Great t- shirt selection in men's section(just own observation) 4 stars only because prices for lots of stuff are not very reasonable."